Recall campaign · NHTSA 24V655000

Electrical system

Phoenix Motorcars filed this campaign with NHTSA on 2024-09-06.

Recall campaignNHTSA 24V655000

Electrical system

Component: Electrical system
Manufacturer: Phoenix Motorcars
Vehicles affected: 483
Reported to NHTSA: 2024-09-06
Owners notified: 2024-10-15

Defect description

Phoenix Motorcars (Phoenix) is recalling certain 2019-2021 800V Catalyst and 2020-2022 ZX5 transit buses. The vehicle controller software may allow the electrical circuit for the radiator fan to overheat.

Safety risk

Electrical circuits that overheat increase the risk of a fire.

Manufacturer remedy

Dealers will update the vehicle software, free of charge. Owner notification letters were mailed October 15, 2024. Owners may contact Phoenix customer service at 1-909-987-0815.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Scope of coverage

6 model years across 2 models.

Model	Years on record
PROTERRA Catalyst	2021 2020 2019
PROTERRA ZX5	2022 2021 2020

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.