Recall campaign · NHTSA 24V797000

Power train: automatic transmission: fluid/lubricant: valves/valve body

General Motors, LLC filed this campaign with NHTSA on 2024-10-24.

Recall campaignNHTSA 24V797000

Power train: automatic transmission: fluid/lubricant: valves/valve body

Component
Power train: automatic transmission: fluid/lubricant: valves/valve body
Manufacturer
General Motors, LLC
Vehicles affected
463,295
Reported to NHTSA
2024-10-24
Owners notified
2024-12-12

Defect description

General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.

Safety risk

Rear wheel lock-up can increase the risk of a crash.

Manufacturer remedy

Dealers will install new transmission control module software, free of charge. GM will provide a special coverage program to cover the repair of transmissions that are identified by the remedy software as containing a defective control valve. Owner notification letters were mailed December 12, 2024. Owners may contact GM customer service at 1-888-988-7267, Cadillac customer service at 1-800-458-8006, GMC customer service at GMC 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242454440.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.

Scope of coverage

24 model years across 12 models.

ModelYears on record
Cadillac Escalade2021
Cadillac Escalade ESV2021
Chevrolet Silverado 15002022 2021 2020
Chevrolet Silverado 25002022 2021 2020
Chevrolet Silverado 35002022 2021 2020
Chevrolet Suburban2021
Chevrolet Tahoe2021
GMC Sierra 15002022 2021 2020
GMC Sierra 25002022 2021 2020
GMC Sierra 35002022 2021 2020
GMC Yukon2021
GMC Yukon XL2021

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.