Known Recalls

Recall campaign · NHTSA 24V839000

Power train: automatic transmission: control module: software

General Motors, LLC filed this campaign with NHTSA on 2024-11-07.

Recall campaignNHTSA 24V839000

Power train: automatic transmission: control module: software

Component
Power train: automatic transmission: control module: software
Manufacturer
General Motors, LLC
Vehicles affected
77,824
Reported to NHTSA
2024-11-07
Owners notified
2024-12-09

Defect description

General Motors, LLC (GM) is recalling certain 2022-2023 Chevrolet Express and GMC Savana vehicles. Incorrect software in the transmission control module (TCM) may result in harsh shifting, reduced power, unintended deceleration, rear wheel lockup, or cause the vehicle to move in an unintended direction.

Safety risk

Rear wheel lock-up or moving in an unintended direction can increase the risk of a crash.

Manufacturer remedy

Dealers will update the transmission control module software calibration, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact GM customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242471620.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.

Scope of coverage

4 model years across 3 models.

ModelYears on record
Chevrolet Equinox2022
Chevrolet Express2023
GMC Savana2023 2022

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.