Known Recalls

Recall campaign · NHTSA 25V125000

Electrical system: propulsion system: DC/DC converter

Volkswagen Group of America, Inc. filed this campaign with NHTSA on 2025-02-28.

Recall campaignNHTSA 25V125000

Electrical system: propulsion system: DC/DC converter

Component
Electrical system: propulsion system: DC/DC converter
Manufacturer
Volkswagen Group of America, Inc.
Vehicles affected
13,769
Reported to NHTSA
2025-02-28
Owners notified
2025-05-20

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 AUDI Q4 E-Tron SUV, AUDI Q4 E-Tron Sportback, and 2024 ID.4 vehicles. The on-board charger (OCDC) may fail and stop charging the 12-volt battery, which can result in a loss of drive power.

Safety risk

A loss of drive power increases the risk of a crash.

Manufacturer remedy

Dealers will replace the OCDC, free of charge. Owner notification letters were mailed on May 20, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93CJ. Audi's number for this recall is 93FR.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Scope of coverage

5 model years across 3 models.

ModelYears on record
Audi Q4 E-Tron2025 2024
Audi Q4 Sportback E-Tron2025 2024
Volkswagen ID.42024

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.