Model year record

2024 Audi Q4 Sportback E-Tron

1 recall campaign on file for this model year. 15 owner complaints on file.

Recalls

Recall campaignNHTSA 25V125000

Electrical system: propulsion system: DC/DC converter

Component: Electrical system: propulsion system: DC/DC converter
Manufacturer: Volkswagen Group of America, Inc.
Vehicles affected: 13,769
Reported to NHTSA: 2025-02-28
Owners notified: 2025-05-20

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 AUDI Q4 E-Tron SUV, AUDI Q4 E-Tron Sportback, and 2024 ID.4 vehicles. The on-board charger (OCDC) may fail and stop charging the 12-volt battery, which can result in a loss of drive power.

Safety risk

A loss of drive power increases the risk of a crash.

Manufacturer remedy

Dealers will replace the OCDC, free of charge. Owner notification letters were mailed on May 20, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93CJ. Audi's number for this recall is 93FR.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

Component	Complaints	Median mileage
Electrical system	4	—
Engine	2	—
Forward collision avoidance: automatic emergency braking	2	—
Power train	2	—
Service brakes	2	—
Unknown or other	2	—
Visibility/wiper	1	—

The 2023 model has 8 times as many complaints as this one. The 2025 model has 4 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.