Known Recalls

Recall campaign · NHTSA 25V321000

Structure: body: step/ladder

Keystone RV Company filed this campaign with NHTSA on 2025-05-15.

Recall campaignNHTSA 25V321000

Structure: body: step/ladder

Component
Structure: body: step/ladder
Manufacturer
Keystone RV Company
Vehicles affected
248
Reported to NHTSA
2025-05-15
Owners notified
2025-06-13

Defect description

Keystone RV Company (Keystone) is recalling certain 2024-2025 Voltage 4135, 4225, Fuzion, 2025 Springdale 266DECK, Retreat 391FSRL, 39FSRL, Residence 401FLFT, 401FSRL, 40FLFT, 40FSRL, Hideout 26PATIO, and 2024 Raptor travel trailers, equipped with a removable step assembly. The clip-on bracket mounting bolts may come loose, allowing the steps to detach.

Safety risk

Steps that detach while in use increase the risk of injury.

Manufacturer remedy

Dealers will install a new bracket and hardware, free of charge. Owner notification letters are expected to be mailed July 7, 2025. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 25-468.

Scope of coverage

8 model years across 7 models.

ModelYears on record
KEYSTONE Fuzion2025
KEYSTONE Hideout2025
KEYSTONE Raptor2024
KEYSTONE Residence2025
KEYSTONE Retreat2025
KEYSTONE Springdale2025
KEYSTONE Voltage2025 2024

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.