Known Recalls

Model year record

2025 KEYSTONE Retreat

1 recall campaign on file for this model year. No owner complaints on file.

Recalls

Recall campaignNHTSA 25V321000

Structure: body: step/ladder

Component
Structure: body: step/ladder
Manufacturer
Keystone RV Company
Vehicles affected
248
Reported to NHTSA
2025-05-15
Owners notified
2025-06-13

Defect description

Keystone RV Company (Keystone) is recalling certain 2024-2025 Voltage 4135, 4225, Fuzion, 2025 Springdale 266DECK, Retreat 391FSRL, 39FSRL, Residence 401FLFT, 401FSRL, 40FLFT, 40FSRL, Hideout 26PATIO, and 2024 Raptor travel trailers, equipped with a removable step assembly. The clip-on bracket mounting bolts may come loose, allowing the steps to detach.

Safety risk

Steps that detach while in use increase the risk of injury.

Manufacturer remedy

Dealers will install a new bracket and hardware, free of charge. Owner notification letters are expected to be mailed July 7, 2025. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 25-468.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

No complaints recorded for this model year.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.