Known Recalls

Recall campaign · NHTSA 25V330000

Back over prevention: sensing system: camera

Chrysler (FCA US, LLC) filed this campaign with NHTSA on 2025-05-21.

Recall campaignNHTSA 25V330000

Back over prevention: sensing system: camera

Component
Back over prevention: sensing system: camera
Manufacturer
Chrysler (FCA US, LLC)
Vehicles affected
235,640
Reported to NHTSA
2025-05-21
Owners notified
2025-06-12

Defect description

Chrysler (FCA US, LLC) is recalling certain 2022-2025 Ram ProMaster vehicles. A software error in the security gateway module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Safety risk

A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

Manufacturer remedy

Dealers will update the security gateway module software, free of charge. Owner notification letters were mailed June 12, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 40C.

Scope of coverage

4 model years across 2 models.

ModelYears on record
BRAUN RAM Promaster2023
Ram Promaster2025 2024 2022

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.