Model year record

2023 BRAUN RAM Promaster

2 recall campaigns on file for this model year. 8 owner complaints on file.

Recalls

Recall campaignNHTSA 26V171000

Structure: emergency: escape/egress/exit

Component
Structure: emergency: escape/egress/exit
Manufacturer
Braun Corporation
Vehicles affected
13
Reported to NHTSA
2026-03-20
Owners notified
2026-08-11

Defect description

Braun Corporation (Braun) is recalling certain 2023-2024 Ram ProMaster vehicles. The installed window may have the wrong type of glass for an emergency exit. As such, these vehicles fails to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."

Safety risk

A noncompliant emergency exit can increase the risk of ejection and injury during a crash.

Manufacturer remedy

Dealers will replace the window, free of charge. Interim owner notification letters explaining the safety risk were mailed by May 26, 2026. Owners will receive another notice once remedy becomes available. Owners may contact Braun's customer service at 1-800-488-0359.

Recall campaignNHTSA 25V330000

Back over prevention: sensing system: camera

Component
Back over prevention: sensing system: camera
Manufacturer
Chrysler (FCA US, LLC)
Vehicles affected
235,640
Reported to NHTSA
2025-05-21
Owners notified
2025-06-12

Defect description

Chrysler (FCA US, LLC) is recalling certain 2022-2025 Ram ProMaster vehicles. A software error in the security gateway module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Safety risk

A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

Manufacturer remedy

Dealers will update the security gateway module software, free of charge. Owner notification letters were mailed June 12, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 40C.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Forward collision avoidance: automatic emergency braking2
Forward collision avoidance: warnings2
Steering2
Unknown or other2

The 2024 model has 2 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Open investigations

An investigation is not a recall. It indicates that NHTSA is currently evaluating an alleged defect but has not reached a final determination.

PE26002Loss of Power Steering Assist

Electrical system: wiring: connectors/plugs/receptacles

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.