Known Recalls

Recall campaign · NHTSA 25V472000

Seats: mid/rear assembly: head restraint

Chrysler (FCA US, LLC) filed this campaign with NHTSA on 2025-07-17.

Recall campaignNHTSA 25V472000

Seats: mid/rear assembly: head restraint

Component
Seats: mid/rear assembly: head restraint
Manufacturer
Chrysler (FCA US, LLC)
Vehicles affected
121,398
Reported to NHTSA
2025-07-17
Owners notified
2025-09-05

Defect description

Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."

Safety risk

Head restraints that do not lock can result in an increased risk of injury to seat occupants during a crash.

Manufacturer remedy

Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge. Owner notification letters were mailed September 5, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20C.

Scope of coverage

4 model years across 2 models.

ModelYears on record
Jeep Grand Cherokee2024 2023
Jeep Grand Cherokee L2024 2023

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.