Model year record

2023 Jeep Grand Cherokee L

6 recall campaigns on file for this model year. 267 owner complaints on file.

Recalls

Recall campaignNHTSA 26V562000

Suspension: rear: springs: coil springs

Component
Suspension: rear: springs: coil springs
Manufacturer
Chrysler (FCA US, LLC)
Vehicles affected
328,381
Reported to NHTSA
2026-09-01

Defect description

Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L, 2022-2023 Jeep Grand Cherokee, and Jeep Grand Cherokee 4XE vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.

Safety risk

Rear coil springs that detach from the vehicle while driving increase the risk of a crash.

Manufacturer remedy

Dealers will replace the rear coil spring lower isolators, free of charge. Interim notification letters, notifying owners of the safety risk, are expected to be mailed September 29, 2026. Additional letters will be sent once the final remedy is available. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 89D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on September 9, 2026. This recall replaces NHTSA recall numbers 26V051 and 23V413. Vehicles already repaired under the previous recalls will need to have the new remedy completed.

Recall campaignNHTSA 26V328000

Air bags: air bag/restraint control module: software

Component
Air bags: air bag/restraint control module: software
Manufacturer
Chrysler (FCA US, LLC)
Vehicles affected
419,035
Reported to NHTSA
2026-05-21
Owners notified
2026-06-18

Defect description

Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles. A software error in the occupant restraint controller module may cause the delayed deployment of the side air bags during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."

Safety risk

Delayed air bag deployment during a crash increases the risk of injury.

Manufacturer remedy

Dealers will update the occupant restraint controller module software, free of charge. Some owner notification letters are expected to be mailed June 18, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 01D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.

Recall campaignNHTSA 26V051000

Suspension: rear: springs: coil springs

Component
Suspension: rear: springs: coil springs
Manufacturer
Chrysler (FCA US, LLC)
Vehicles affected
80,620
Reported to NHTSA
2026-01-29
Owners notified
2026-03-12

Defect description

Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.

Safety risk

Rear coil springs that detach from the vehicle while driving increase the risk of a crash.

Manufacturer remedy

Dealers will inspect and repair the rear coil spring assembly, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 12, 2026. Additional letters will be sent once the final remedy is available, anticipated in March 2026. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20D. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 30, 2026. This recall replaces NHTSA recall number 23V413. Vehicles already repaired under the previous recall will need to have the new remedy completed.

Recall campaignNHTSA 25V472000

Seats: mid/rear assembly: head restraint

Component
Seats: mid/rear assembly: head restraint
Manufacturer
Chrysler (FCA US, LLC)
Vehicles affected
121,398
Reported to NHTSA
2025-07-17
Owners notified
2025-09-05

Defect description

Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."

Safety risk

Head restraints that do not lock can result in an increased risk of injury to seat occupants during a crash.

Manufacturer remedy

Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge. Owner notification letters were mailed September 5, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20C.

Recall campaignNHTSA 25V430000

Visibility: defroster/defogger/hvac system: fan/motor

Component
Visibility: defroster/defogger/hvac system: fan/motor
Manufacturer
Chrysler (FCA US, LLC)
Vehicles affected
1,689
Reported to NHTSA
2025-06-26
Owners notified
2025-07-08

Defect description

Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The blower motor may fail, which can cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."

Safety risk

An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.

Manufacturer remedy

Dealers will inspect and replace the blower motor, as necessary free of charge. Owner notification letters were mailed July 8, 2025. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 49C.

Recall campaignNHTSA 24V897000

Air bags: side/window

Component
Air bags: side/window
Manufacturer
Chrysler (FCA US, LLC)
Vehicles affected
14
Reported to NHTSA
2024-11-27
Owners notified
2024-12-17

Defect description

Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."

Safety risk

An air bag that does not deploy during a crash increases the risk of injury.

Manufacturer remedy

Dealers secured the connector, free of charge. All affected vehicles have been remedied. Owner notification letters were mailed December 17, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B3B.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Suspension6960,000 mi
Electrical system4635,000 mi
Forward collision avoidance: automatic emergency braking18
Unknown or other16
Forward collision avoidance: warnings12
Service brakes12
Steering1272,000 mi
Engine11
Seats875,000 mi
Power train7
Air bags636,000 mi
Exterior lighting6
Suspension: rear: springs: coil springs6
Wheels6
Lane departure: blind spot detection4
Vehicle speed control: accelerator pedal415,200 mi
Visibility: defroster/defogger/hvac system430,500 mi
Equipment: electrical: infotainment2
Forward collision avoidance: adaptive cruise control2
Latches/locks/linkages: doors: latch235,000 mi
Latches/locks/linkages: electronic lock/latch actuator28,500 mi
Service brakes, air: antilock259,647 mi
Structure: body2
Structure: body: hatchback/liftgate: support device/strut259,000 mi
Visibility267,000 mi
Visibility/wiper2
Visibility: sun/moon roof assembly271,000 mi

The 2022 model has roughly the same number of complaints as this one. The 2024 model has 2 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Open investigations

An investigation is not a recall. It indicates that NHTSA is currently evaluating an alleged defect but has not reached a final determination.

RQ25005Recall 23V-413 Post Remedy Failures

Suspension: rear: springs: coil springs

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.