Known Recalls

Recall campaign · NHTSA 25V732000

Structure: body

Ford Motor Company filed this campaign with NHTSA on 2025-10-24.

Recall campaignNHTSA 25V732000

Structure: body

Component
Structure: body
Manufacturer
Ford Motor Company
Vehicles affected
92,347
Reported to NHTSA
2025-10-24

Defect description

Ford Motor Company (Ford) is recalling certain 2017-2019 Flex vehicles. The driver and front passenger B-Pillar door trim may detach while driving.

Safety risk

Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.

Manufacturer remedy

Dealers will repair or replace the B-pillar trim as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed December 17, 2025. Additional letters will be sent once the remedy is available, anticipated March 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SB8. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 28, 2025.

Scope of coverage

3 model years across 1 models.

ModelYears on record
Ford Flex2019 2018 2017

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.