Model year record

2019 Ford Flex

4 recall campaigns on file for this model year. 554 owner complaints on file.

Recalls

Recall campaignNHTSA 25V732000

Structure: body

Component
Structure: body
Manufacturer
Ford Motor Company
Vehicles affected
92,347
Reported to NHTSA
2025-10-24

Defect description

Ford Motor Company (Ford) is recalling certain 2017-2019 Flex vehicles. The driver and front passenger B-Pillar door trim may detach while driving.

Safety risk

Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.

Manufacturer remedy

Dealers will repair or replace the B-pillar trim as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed December 17, 2025. Additional letters will be sent once the remedy is available, anticipated March 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SB8. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 28, 2025.

Recall campaignNHTSA 25V695000

Back over prevention: sensing system: camera

Component
Back over prevention: sensing system: camera
Manufacturer
Ford Motor Company
Vehicles affected
1,448,655
Reported to NHTSA
2025-10-13
Owners notified
2026-01-02

Defect description

Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.

Safety risk

A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

Manufacturer remedy

Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.

Recall campaignNHTSA 24V951000

Back over prevention: sensing system: camera

Component
Back over prevention: sensing system: camera
Manufacturer
Ford Motor Company
Vehicles affected
30,715
Reported to NHTSA
2024-12-20

Defect description

Ford Motor Company (Ford) is recalling certain 2019 Flex, Fiesta, and Lincoln MKT vehicles. The rearview camera may intermittently display a blank or distorted image.

Safety risk

A rearview camera that displays a blank or distorted image can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.

Manufacturer remedy

Dealers will replace the rearview camera as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed January 22, 2025. A second notice will be sent once the final remedy is available, anticipated March 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S75.

Recall campaignNHTSA 18V548000

Electrical system: starter assembly

Component
Electrical system: starter assembly
Manufacturer
Ford Motor Company
Vehicles affected
87
Reported to NHTSA
2018-08-20
Owners notified
2018-09-26

Defect description

Ford Motor Company (Ford) is recalling certain 2018 Ford Edge, Lincoln MKX, 2019 Ford Flex, and Lincoln MKT vehicles. The power supply cables at the starter and the alternator may not have been properly secured, possibly resulting in an electrical arc.

Safety risk

An electrical arc can increase the risk of a fire.

Manufacturer remedy

Ford will notify owners, and dealers will inspect the alternator and starter motor power supply cables to verify that they are properly secured, correcting them as necessary, free of charge. The recall began September 26, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S25.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Back over prevention20650,000 mi
Unknown or other882,022 mi
Structure7350,000 mi
Electrical system3287,000 mi
Structure: body31
Back over prevention: sensing system: camera2129,000 mi
Visibility/wiper18
Back over prevention: warnings17
Back over prevention: rearview system braking10
Engine10
Suspension10123,312 mi
Lane departure: blind spot detection7
Steering6
Power train5
Seat belts435,000 mi
Engine and engine cooling350,000 mi
Air bags236,000 mi
Forward collision avoidance: automatic emergency braking2
Structure: underride240,000 mi
Visibility: sun/moon roof assembly295,000 mi
Equipment: electrical: radio/tape deck/CD etc.1
Structure: body: door: hinge and attachments15,000 mi
Structure: body: hatchback/liftgate164,000 mi
Tires121,000 mi
Wheels1

The 2018 model has 4 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.