Model year record

2012 AMERIVAN Toyota Sienna

1 recall campaign on file for this model year. 10 owner complaints on file.

Recalls

Recall campaignNHTSA 13V274000

Fuel system, gasoline

Component
Fuel system, gasoline
Manufacturer
Eldorado National- Kansas
Vehicles affected
82
Reported to NHTSA
2013-06-27
Owners notified
2013-07-12

Defect description

Eldorado National-Kansas (ENK) is recalling certain model year 2011-2013 Amerivan Toyota Sienna vans manufactured February 17, 2011, through June 25, 2013. The fuel filler neck may contact the left rear shock absorber. This could damage the fuel filler neck.

Safety risk

If the shock makes contact with the fuel filler neck, it could damage the neck allowing it to leak gasoline vapors and result in a fire or explosion causing personal injury.

Manufacturer remedy

ENK will notify owners, and dealers will relocate the shock absorbers and add a spacer, free of charge. The recall began on July 12, 2013. Owners may contact Eldorado National-Kansas at 1-800-955-9086.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Service brakes343,000 mi
Power train215,890 mi
Seat belts122,300 mi
Structure: body144,000 mi
Suspension190,000 mi
Unknown or other163,280 mi
Wheels190,000 mi

The 2011 model has about a quarter as many complaints as this one. The 2013 model has about half as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.