Model year record

2013 AMERIVAN Toyota Sienna

1 recall campaign on file for this model year. 15 owner complaints on file.

Recalls

Recall campaignNHTSA 13V274000

Fuel system, gasoline

Component
Fuel system, gasoline
Manufacturer
Eldorado National- Kansas
Vehicles affected
82
Reported to NHTSA
2013-06-27
Owners notified
2013-07-12

Defect description

Eldorado National-Kansas (ENK) is recalling certain model year 2011-2013 Amerivan Toyota Sienna vans manufactured February 17, 2011, through June 25, 2013. The fuel filler neck may contact the left rear shock absorber. This could damage the fuel filler neck.

Safety risk

If the shock makes contact with the fuel filler neck, it could damage the neck allowing it to leak gasoline vapors and result in a fire or explosion causing personal injury.

Manufacturer remedy

ENK will notify owners, and dealers will relocate the shock absorbers and add a spacer, free of charge. The recall began on July 12, 2013. Owners may contact Eldorado National-Kansas at 1-800-955-9086.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Steering340,000 mi
Electrical system27,090 mi
Service brakes29,000 mi
Engine115,000 mi
Engine and engine cooling12,500 mi
Equipment adaptive/mobility110,000 mi
Equipment: electrical: navigational system(global positioning system)110,000 mi
Fuel/propulsion system115,000 mi
Structure: body189,000 mi
Tires118,032 mi
Visibility: sun/moon roof assembly16,200 mi

The 2012 model has about 1.5 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.