Model year record

2020 Buick Encore GX

2 recall campaigns on file for this model year. 154 owner complaints on file.

Recalls

Recall campaignNHTSA 21V440000

Equipment: mechanical: accessory scissor/screw/bottle jack/lift: stand

Component
Equipment: mechanical: accessory scissor/screw/bottle jack/lift: stand
Manufacturer
General Motors, LLC
Vehicles affected
135,400
Reported to NHTSA
2021-06-10
Owners notified
2021-07-29

Defect description

General Motors, LLC. (GM) is recalling certain 2020-2022 Buick Encore GX and 2021-2022 Chevrolet Trailblazer vehicles. The emergency jack, if not positioned as directed in the vehicle owner's manual, can fracture while in use.

Safety risk

A fractured jack can cause the vehicle to collapse, increasing the risk of injury.

Manufacturer remedy

Dealers will replace the jack, free of charge. Interim owner notification letters informing owner of the safety risk are expected to be mailed July 26, 2021. A second notice will be mailed once remedy parts become available. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A212335470.

Recall campaignNHTSA 20V588000

Service brakes

Component
Service brakes
Manufacturer
General Motors LLC
Vehicles affected
3,677
Reported to NHTSA
2020-09-24
Owners notified
2020-12-09

Defect description

General Motors LLC (GM) is recalling certain 2020 Chevrolet Corvette and Cadillac CT4, CT5 and XT4, 2021 Chevrolet Trailblazer, and 2020-2021 Buick Encore GX vehicles. Sensor connection contamination in the electronic brake boost system may cause an interruption of communication between the sensor and the brake boost system.

Safety risk

If communication with the sensor is interrupted, the electronic brake boost assist could be lost. Extra pedal force will be required to slow and stop the vehicle, increasing the risk of a crash.

Manufacturer remedy

GM will notify owners, and dealers will replace the electronic brake boost module, free of charge. The recall began December 9, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300. GM's number for this recall is A202307260.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Unknown or other29100 mi
Power train2724,000 mi
Service brakes22752 mi
Electrical system21100 mi
Engine1830 mi
Vehicle speed control614 mi
Air bags4
Fuel/propulsion system430 mi
Steering4752 mi
Back over prevention: warnings2
Engine and engine cooling: engine: gasoline: turbo/supercharger251,220 mi
Service brakes, hydraulic: foundation components: disc: caliper2101,000 mi
Structure: body2
Engine and engine cooling: exhaust system: emission control: crankcase (PCV)175,000 mi
Exterior lighting1
Forward collision avoidance: automatic emergency braking1
Forward collision avoidance: warnings14,372 mi
Fuel system, gasoline1
Lane departure: blind spot detection1
Lane departure: warning1
Seat belts1
Seats1
Service brakes, hydraulic18,600 mi
Visibility/wiper1

The 2021 model has about 1.5 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.