Model year record

2021 Buick Encore GX

2 recall campaigns on file for this model year. 110 owner complaints on file.

Recalls

Recall campaignNHTSA 21V440000

Equipment: mechanical: accessory scissor/screw/bottle jack/lift: stand

Component
Equipment: mechanical: accessory scissor/screw/bottle jack/lift: stand
Manufacturer
General Motors, LLC
Vehicles affected
135,400
Reported to NHTSA
2021-06-10
Owners notified
2021-07-29

Defect description

General Motors, LLC. (GM) is recalling certain 2020-2022 Buick Encore GX and 2021-2022 Chevrolet Trailblazer vehicles. The emergency jack, if not positioned as directed in the vehicle owner's manual, can fracture while in use.

Safety risk

A fractured jack can cause the vehicle to collapse, increasing the risk of injury.

Manufacturer remedy

Dealers will replace the jack, free of charge. Interim owner notification letters informing owner of the safety risk are expected to be mailed July 26, 2021. A second notice will be mailed once remedy parts become available. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A212335470.

Recall campaignNHTSA 20V588000

Service brakes

Component
Service brakes
Manufacturer
General Motors LLC
Vehicles affected
3,677
Reported to NHTSA
2020-09-24
Owners notified
2020-12-09

Defect description

General Motors LLC (GM) is recalling certain 2020 Chevrolet Corvette and Cadillac CT4, CT5 and XT4, 2021 Chevrolet Trailblazer, and 2020-2021 Buick Encore GX vehicles. Sensor connection contamination in the electronic brake boost system may cause an interruption of communication between the sensor and the brake boost system.

Safety risk

If communication with the sensor is interrupted, the electronic brake boost assist could be lost. Extra pedal force will be required to slow and stop the vehicle, increasing the risk of a crash.

Manufacturer remedy

GM will notify owners, and dealers will replace the electronic brake boost module, free of charge. The recall began December 9, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300. GM's number for this recall is A202307260.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Engine249,000 mi
Power train1957,000 mi
Fuel/propulsion system11
Unknown or other10
Service brakes92,500 mi
Electrical system817,500 mi
Vehicle speed control4
Engine and engine cooling: exhaust system252,590 mi
Equipment2
Forward collision avoidance: adaptive cruise control2
Lane departure: assist2
Lane departure: warning2
Seats2
Service brakes, hydraulic281,000 mi
Visibility/wiper2
Air bags176,000 mi
Engine and engine cooling132,500 mi
Engine and engine cooling: engine: gasoline: turbo/supercharger145,000 mi
Engine and engine cooling: engine: other fuel types: turbo/supercharger: intercooler143,000 mi
Forward collision avoidance: dynamic brake support/brake assist16,431 mi
Lane departure: sensing system: other122,000 mi
Seat belts1
Steering1
Suspension176,000 mi

The 2020 model has about half as many complaints as this one. The 2022 model has about 1.5 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.