Model year record

2002 Cadillac Deville

5 recall campaigns on file for this model year. 239 owner complaints on file.

Recalls

Recall campaignNHTSA 14V355000

Electrical system: ignition

Component
Electrical system: ignition
Manufacturer
General Motors LLC
Vehicles affected
3,141,731
Reported to NHTSA
2014-06-23
Owners notified
2014-09-23

Defect description

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Safety risk

If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.

Manufacturer remedy

GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.

Recall campaignNHTSA 03V238000

Fuel system, gasoline: storage: tank assembly

Component
Fuel system, gasoline: storage: tank assembly
Manufacturer
GENERAL MOTORS CORP.
Vehicles affected
102,212
Reported to NHTSA
2003-07-01
Owners notified
2003-10-17

Defect description

ON CERTAIN CADILLAC DEVILLE AND SEVILLE PASSENGER VEHICLES, FUNERAL COACHES, AND LIMOUSINES EQUIPPED WITH A V8 (4.6L) ENGINE, OLDSMOBILE AURORA PASSENGER VEHICLES EQUIPPED WITH A V8 (4.0L ) ENGINE, AND PONTIAC BONNEVILLE SSEI PASSENGER VEHICLES EQUIPPED WITH A SUPERCHARGED V6 (3.8L) ENGINE, THE FUEL TANK PRESSURE SENSORS ARE UNUSUALLY SUSCEPTIBLE TO MALFUNCTIONS. IF THE SENSOR MALFUNCTIONS, EXCESSIVE VACUUM CAN BE APPLIED DURING SELF-DIAGNOSTIC TESTING.

Safety risk

FUEL SYSTEM COMPONENTS CAN BE DAMAGED AND FUEL CAN LEAK FROM THE VEHICLE WHEN IT IS REFUELED. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.

Manufacturer remedy

DEALERS WILL REPLACE THE FUEL TANK PRESSURE SENSOR. OWNER NOTIFICATION BEGAN ON OCTOBER 17, 2003. OWNERS SHOULD CONTACT CADILLAC AT 1-866-982-2339; OLDSMOBILE AT 1-800-630-6537; OR PONTIAC AT 1-800-620-7668.

Recall campaignNHTSA 02V227000

Seat belts: front: retractor

Component
Seat belts: front: retractor
Manufacturer
GENERAL MOTORS CORP.
Vehicles affected
269,169
Reported to NHTSA
2002-09-05
Owners notified
2003-01-31

Defect description

CERTAIN PASSENGER VEHICLES CONTAIN DRIVER AND FRONT PASSENGER LAP AND/OR SHOULDER BELT RETRACTORS THAT MAY NOT REMAIN LOCKED UP AS DESIGNED DURING A CRASH IN WHICH THE BELT PRETENSIONERS DEPLOY.

Safety risk

IN SUCH A CRASH, THIS COULD RESULT IN AN INCREASE IN INJURY FOR THAT OCCUPANT.

Manufacturer remedy

DEALERS WILL INSTALL A RETAINER KIT IN THE DRIVER AND PASSENGER SAFETY BELT PRETENSIONER. OWNER NOTIFICATION BEGAN JANUARY 31, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CADILLAC AT 1-800-458-8006.

Recall campaignNHTSA 02V222000

Air bags: frontal

Component
Air bags: frontal
Manufacturer
GENERAL MOTORS CORP.
Vehicles affected
133,221
Reported to NHTSA
2002-08-09
Owners notified
2002-08-15

Defect description

CERTAIN PASSENGER, MINI VANS, AND SPORT UTILITY VEHICLES HAVE AN AIR BAG INFLATOR ON THE DRIVER'S SIDE THAT COULD FRACTURE AT A WELD DURING A DEPLOYMENT.

Safety risk

PIECES OF THE INFLATOR COULD STRIKE AND INJURE VEHICLE OCCUPANTS AND THE AIR BAG CUSHION WOULD NOT INFLATE FULLY, REDUCING THE CAPABILITY OF THE BAG TO PROTECT THE DRIVER.

Manufacturer remedy

DEALERS WILL INSPECT, AND REPLACE, IF NECESSARY, THE AIR BAG MODULE ASSEMBLY ON THE DRIVER'S SIDE. OWNER NOTIFICATION BEGAN AUGUST 15, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OLDSMOBILE AT 1-800-442-6537, OR PONTIAC AT 1-800-762-2737.

Recall campaignNHTSA 02V067000

Steering: gear box (other than rack and pinion)

Component
Steering: gear box (other than rack and pinion)
Manufacturer
GENERAL MOTORS CORP.
Vehicles affected
249
Reported to NHTSA
2002-03-06
Owners notified
2002-04-05

Defect description

CERTAIN PASSENGER VEHICLES WERE BUILT WITH MISSING OR UNDER-TORQUED STEERING GEAR ATTACHMENT BOLTS. IF A BOLT IS MISSING, THE DRIVER MAY NOTICE UNEVEN STEERING RESPONSE OR UNUSUAL NOISES DURING TURNS.

Safety risk

IF THE LEFT BOLT IS MISSING AND THE RIGHT MOUNTING STRAP FAILS, STEERING CONTROL IS LOST AND A VEHICLE CRASH COULD RESULT.

Manufacturer remedy

DEALERS WILL INSPECT THE VEHICLES FOR PRESENCE AND PROPER TORQUE OF BOTH STEERING GEAR BOLTS. OWNER NOTIFICATION BEGAN APRIL 5, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300 OR CADILLAC AT 1-800-458-8006.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Electrical system3571,000 mi
Air bags2184,000 mi
Engine1792,000 mi
Steering1472,000 mi
Engine and engine cooling1055,000 mi
Engine and engine cooling: engine746,000 mi
Vehicle speed control736,000 mi
Power train676,905 mi
Power train: automatic transmission645,344 mi
Service brakes660,000 mi
Visibility: power window devices and controls662,000 mi
Electrical system: ignition580,000 mi
Tires558,000 mi
Fuel/propulsion system499,000 mi
Unknown or other487,000 mi
Air bags: side/window315,000 mi
Engine and engine cooling: exhaust system: emission control: catalytic convertor36,300 mi
Fuel system, gasoline341,000 mi
Vehicle speed control: cruise control330,000 mi
Visibility332,000 mi
Air bags: frontal216,500 mi
Electrical system: 12V/24V/48V battery217,400 mi
Electrical system: ignition: switch2110,000 mi
Electronic stability control (ESC)272,000 mi
Engine and engine cooling: exhaust system: emission control: crankcase (PCV)230,779 mi
Exterior lighting: headlights2100 mi
Fuel system, gasoline: delivery: fuel pump210,000 mi
Latches/locks/linkages: doors: latch226,000 mi
Power train: axle assembly232,000 mi
Seat belts297,450 mi
Seats235,000 mi
Service brakes, hydraulic273,849 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip245,078 mi
Steering: column226,000 mi
Structure2
Structure: body227,450 mi
Tires: pressure monitoring and regulating systems261,000 mi
Tires: sidewall217,170 mi
Tires: tread/belt225,000 mi
Visibility/wiper298,000 mi
Visibility: windshield2
Wheels295,380 mi
Air bags: frontal: sensor/control module19,000 mi
Electrical system: instrument cluster/panel1
Electrical system: wiring: interior/under dash15,000 mi
Engine and engine cooling: engine: gasoline1
Engine and engine cooling: exhaust system110 mi
Engine and engine cooling: exhaust system: manifold/header/muffler/tail pipe1
Equipment133,000 mi
Equipment: mechanical: accessory scissor/screw/bottle jack/lift124,000 mi
Exterior lighting1
Exterior lighting: turn signal1
Fuel system, gasoline: storage: tank assembly1
Fuel system, other1
Power train: automatic transmission: lever and linkage: column shift1153,000 mi
Seat belts: front: anchorage1
Seat belts: front: buckle assembly1
Seat belts: front: webbing1
Service brakes, hydraulic: foundation components1107,935 mi
Service brakes, hydraulic: foundation components: hoses, lines/piping, and fittings173,849 mi
Service brakes, hydraulic: pedals and linkages145,000 mi
Steering: hydraulic power assist: pump1
Steering: rack and pinion1
Structure: body: hood1
Suspension160,000 mi
Vehicle speed control: accelerator pedal126,245 mi
Visibility: rearview mirrors/devices1
Visibility: windshield wiper/washer1
Visibility: windshield wiper/washer: switch/wiring18,687 mi

The 2001 model has roughly the same number of complaints as this one. The 2003 model has roughly the same number of complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.