Known Recalls

Model year record

2004 Cadillac Deville

1 recall campaign on file for this model year. 212 owner complaints on file.

Recalls

Recall campaignNHTSA 14V355000

Electrical system: ignition

Component
Electrical system: ignition
Manufacturer
General Motors LLC
Vehicles affected
3,141,731
Reported to NHTSA
2014-06-23
Owners notified
2014-09-23

Defect description

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Safety risk

If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.

Manufacturer remedy

GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Electrical system4572,600 mi
Steering3268,872 mi
Air bags2380,000 mi
Visibility: power window devices and controls2055,000 mi
Engine17107,000 mi
Visibility845,000 mi
Power train5148,911 mi
Service brakes5109,527 mi
Unknown or other575,000 mi
Electronic stability control (ESC)3145,000 mi
Engine and engine cooling: engine350,000 mi
Fuel/propulsion system3105,000 mi
Seats339,064 mi
Electrical system: instrument cluster/panel229,276 mi
Electrical system: ignition: switch246,764 mi
Equipment245,000 mi
Power train: automatic transmission251,500 mi
Tires29,000 mi
Vehicle speed control: cruise control25,900 mi
Air bags: frontal144,000 mi
Air bags: side/window170,000 mi
Electrical system: ignition17,700 mi
Electrical system: wiring: fuses and circuit breakers150,000 mi
Engine and engine cooling: cooling system134,639 mi
Engine and engine cooling: exhaust system: emission control: gas recirculation valve (EGR valve)1113,000 mi
Exterior lighting: turn signal152,466 mi
Exterior lighting: turn signal: flasher unit15,016 mi
Latches/locks/linkages: hood: latch19,300 mi
Parking brake149,000 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip1—
Service brakes, hydraulic: foundation components: master cylinder1—
Service brakes, hydraulic: pedals and linkages132,000 mi
Steering: steering wheel/handle bar125,327 mi
Steering: column1—
Steering: hydraulic power assist system158,000 mi
Steering: hydraulic power assist: pump1—
Steering: linkages: rod: relay: connecting1—
Structure1—
Structure: body187,124 mi
Structure: body: door1—
Suspension1—
Vehicle speed control116,000 mi
Visibility/wiper1170,000 mi
Visibility: glass, side/rear121,743 mi
Visibility: rearview mirrors/devices1—
Visibility: sun/moon roof assembly170,000 mi
Wheels120,000 mi

The 2003 model has roughly the same number of complaints as this one. The 2005 model has about 1.5 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.