Model year record

2017 Cadillac Escalade

2 recall campaigns on file for this model year. 100 owner complaints on file.

Recalls

Recall campaignNHTSA 19V645000

Service brakes, hydraulic: power assist: vacuum

Component
Service brakes, hydraulic: power assist: vacuum
Manufacturer
General Motors LLC
Vehicles affected
3,456,719
Reported to NHTSA
2019-09-06
Owners notified
2019-10-08

Defect description

General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.

Safety risk

As the vacuum level drops, the brake assist decreases, increasing braking effort, extending the distance required to stop the vehicle, thereby increasing the risk of a crash.

Manufacturer remedy

GM will notify owners, and dealers will reprogram the Electronic Brake Control Module, free of charge. The recall began October 8, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192268490.

Recall campaignNHTSA 16V651000

Seat belts: pretensioner

Component
Seat belts: pretensioner
Manufacturer
General Motors LLC
Vehicles affected
3,640,162
Reported to NHTSA
2016-09-08
Owners notified
2016-10-13

Defect description

General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Safety risk

A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Manufacturer remedy

GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Engine3250,000 mi
Power train1517,000 mi
Electrical system910 mi
Service brakes91,300 mi
Unknown or other827,600 mi
Vehicle speed control485,000 mi
Steering316,000 mi
Structure: body31,300 mi
Electronic stability control (ESC)215,000 mi
Fuel system, gasoline: fuel injection system2130,000 mi
Seat belts2
Seats2
Traction control system295,000 mi
Back over prevention: warnings1
Electrical system: adas: video monitor/screen138,000 mi
Electrical system: wiring: fuses and circuit breakers12,600 mi
Exterior lighting1
Suspension1
Suspension: front: control arm1
Visibility: rearview mirrors/devices148,000 mi

The 2016 model has about half as many complaints as this one. The 2018 model has 2 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.