Model year record

2020 Cadillac XT4

5 recall campaigns on file for this model year. 48 owner complaints on file.

Recalls

Recall campaignNHTSA 22V868000

Back over prevention: sensing system: camera

Component
Back over prevention: sensing system: camera
Manufacturer
General Motors, LLC
Vehicles affected
10,199
Reported to NHTSA
2022-11-23
Owners notified
2023-02-03

Defect description

General Motors, LLC (GM) is recalling certain 2019-2020 Cadillac XT4 vehicles equipped with the optional Surround Vision feature. The video processing module (VPM) may lose communication with the rearview camera, causing a loss of the rearview camera image.

Safety risk

Failure of the rearview camera image to display can reduce the driver's rear visibility, increasing the risk of a crash.

Manufacturer remedy

Dealers will update the VPM software or replace the VPM, as necessary, free of charge. An interim owner notification letter informing owners of the safety defect was mailed January 17, 2023. Owner notification letters were mailed February 3, 2023. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N222373320. .

Recall campaignNHTSA 21V649000

Seat belts: rear/other: retractor

Component
Seat belts: rear/other: retractor
Manufacturer
General Motors, LLC
Vehicles affected
402
Reported to NHTSA
2021-08-20
Owners notified
2021-09-17

Defect description

General Motors, LLC (GM) is recalling certain 2016-2021 Chevrolet Malibu and 2019-2021 Cadillac XT4 vehicles. The rear seat belt retractors may be improperly secured with loose or missing fasteners.

Safety risk

An improperly secured seat belt retractor may not function properly in a crash, increasing the risk of injury.

Manufacturer remedy

Dealers will inspect and tighten the rear seat belt retractors, as necessary, free of charge. Owner notification letters were mailed on September 17, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020 and Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212333380.

Recall campaignNHTSA 21V115000

Tires

Component
Tires
Manufacturer
General Motors, LLC
Vehicles affected
33,838
Reported to NHTSA
2021-02-25
Owners notified
2021-03-22

Defect description

General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.

Safety risk

Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.

Manufacturer remedy

GM will notify owners, and dealers will inspect the tires, replacing them as necessary, free of charge. The recall began March 22, 2021. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212329050.

Recall campaignNHTSA 20V668000

Power train: automatic transmission

Component
Power train: automatic transmission
Manufacturer
General Motors LLC
Vehicles affected
194,105
Reported to NHTSA
2020-10-29
Owners notified
2020-12-15

Defect description

General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.

Safety risk

Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.

Manufacturer remedy

GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.

Recall campaignNHTSA 20V588000

Service brakes

Component
Service brakes
Manufacturer
General Motors LLC
Vehicles affected
3,677
Reported to NHTSA
2020-09-24
Owners notified
2020-12-09

Defect description

General Motors LLC (GM) is recalling certain 2020 Chevrolet Corvette and Cadillac CT4, CT5 and XT4, 2021 Chevrolet Trailblazer, and 2020-2021 Buick Encore GX vehicles. Sensor connection contamination in the electronic brake boost system may cause an interruption of communication between the sensor and the brake boost system.

Safety risk

If communication with the sensor is interrupted, the electronic brake boost assist could be lost. Extra pedal force will be required to slow and stop the vehicle, increasing the risk of a crash.

Manufacturer remedy

GM will notify owners, and dealers will replace the electronic brake boost module, free of charge. The recall began December 9, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300. GM's number for this recall is A202307260.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Engine656,400 mi
Service brakes5
Unknown or other5
Electrical system4
Forward collision avoidance: automatic emergency braking4
Suspension325,000 mi
Back over prevention: rearview system braking2
Forward collision avoidance: warnings2
Forward collision avoidance: warnings: external/pedestrian alert273,000 mi
Fuel system, gasoline256,400 mi
Power train2
Service brakes, hydraulic: foundation components: master cylinder283,376 mi
Tires: pressure monitoring and regulating systems283,376 mi
Visibility/wiper2
Air bags1
Lane departure: assist1
Service brakes, hydraulic125,000 mi
Steering1
Vehicle speed control1

The 2019 model has roughly the same number of complaints as this one. The 2021 model has 2 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.