Model year record

2021 Cadillac XT4

1 recall campaign on file for this model year. 25 owner complaints on file.

Recalls

Recall campaignNHTSA 21V649000

Seat belts: rear/other: retractor

Component
Seat belts: rear/other: retractor
Manufacturer
General Motors, LLC
Vehicles affected
402
Reported to NHTSA
2021-08-20
Owners notified
2021-09-17

Defect description

General Motors, LLC (GM) is recalling certain 2016-2021 Chevrolet Malibu and 2019-2021 Cadillac XT4 vehicles. The rear seat belt retractors may be improperly secured with loose or missing fasteners.

Safety risk

An improperly secured seat belt retractor may not function properly in a crash, increasing the risk of injury.

Manufacturer remedy

Dealers will inspect and tighten the rear seat belt retractors, as necessary, free of charge. Owner notification letters were mailed on September 17, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020 and Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212333380.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Fuel/propulsion system8
Electrical system434,536 mi
Engine234,536 mi
Exterior lighting2
Fuel system, gasoline: delivery: fuel pump: control/drive module234,536 mi
Unknown or other2
Air bags1
Back over prevention132,000 mi
Engine and engine cooling145,000 mi
Forward collision avoidance11,800 mi
Power train145,000 mi

The 2020 model has about half as many complaints as this one. The 2022 model has 2 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.