Model year record

2020 Cadillac XT5

5 recall campaigns on file for this model year. 50 owner complaints on file.

Recalls

Recall campaignNHTSA 22V709000

Back over prevention: sensing system: camera

Component
Back over prevention: sensing system: camera
Manufacturer
General Motors, LLC
Vehicles affected
95,231
Reported to NHTSA
2022-09-22
Owners notified
2023-01-18

Defect description

General Motors, LLC (GM) is recalling certain 2020-2021 Cadillac XT5, XT6, and GMC Acadia vehicles equipped with the optional Surround Vision feature. The rearview camera coaxial cable connectors may have been crimped improperly, causing the rearview camera to fail or function intermittently.

Safety risk

An inoperative rearview camera can reduce the driver's rear visibility, increasing the risk of a crash.

Manufacturer remedy

Dealers will replace the coaxial cables, free of charge. Owner notification letters were mailed January 18, 2023. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222378380.

Recall campaignNHTSA 21V115000

Tires

Component
Tires
Manufacturer
General Motors, LLC
Vehicles affected
33,838
Reported to NHTSA
2021-02-25
Owners notified
2021-03-22

Defect description

General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.

Safety risk

Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.

Manufacturer remedy

GM will notify owners, and dealers will inspect the tires, replacing them as necessary, free of charge. The recall began March 22, 2021. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212329050.

Recall campaignNHTSA 20V684000

Tires

Component
Tires
Manufacturer
General Motors LLC
Vehicles affected
7,516
Reported to NHTSA
2020-11-05
Owners notified
2020-12-17

Defect description

General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, GMC Acadia and Chevrolet Traverse vehicles and 2020-2021 Chevrolet Silverado 1500, GMC Sierra 1500 vehicles. The vehicles may have been manufactured with Continental tires that were overcured.

Safety risk

Overcured tires may experience a carcass break in the sidewall resulting in a sudden air loss or could develop a belt edge separation which could lead to partial or full tread/belt loss. Either condition increases the risk of a crash.

Manufacturer remedy

GM will notify owners, and dealers will inspect vehicles and replace tires that have DOT number and production mold number combinations identified by Continental, free of charge. The recall began December 17, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202319030.

Recall campaignNHTSA 20V639000

Fuel system, gasoline: delivery: fuel pump

Component
Fuel system, gasoline: delivery: fuel pump
Manufacturer
General Motors LLC
Vehicles affected
2,781
Reported to NHTSA
2020-10-15
Owners notified
2020-11-16

Defect description

General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, Cadillac XT6, Chevrolet Traverse, and GMC Acadia vehicles. The fuel pump's jet nozzle may have a plastic burr remaining from the manufacturing process, possibly causing a blocked nozzle and an insufficient fuel supply to the engine.

Safety risk

Insufficient fuel supply can result in an engine stall without warning, increasing the risk of a crash.

Manufacturer remedy

GM will notify owners, and dealers will replace the fuel pump module. The recall began November 16, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202314760.

Recall campaignNHTSA 20V446000

Air bags: side/window: curtain: inflator

Component
Air bags: side/window: curtain: inflator
Manufacturer
General Motors LLC
Vehicles affected
769
Reported to NHTSA
2020-07-30
Owners notified
2020-09-03

Defect description

General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could separate from the inflator during air bag deployment.

Safety risk

If the diffuser separates from the inflator during deployment, RRAB performance may be degraded, increasing the risk of injury in a crash.

Manufacturer remedy

GM will notify owners, and dealers will replace the suspect RRAB modules, free of charge. The recall began September 3, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300. GM's number for this recall is N202305380.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Power train1268,000 mi
Steering83,000 mi
Engine61,650 mi
Unknown or other6
Electrical system2
Electrical system: instrument panel: speedometer/odometer249,579 mi
Engine and engine cooling268,000 mi
Seat belts2
Service brakes2
Back over prevention: sensing system: camera1
Exterior lighting18,250 mi
Forward collision avoidance: warnings1
Fuel/propulsion system11,650 mi
Structure137,000 mi
Vehicle speed control1
Vehicle speed control: accelerator pedal1
Visibility/wiper18,250 mi

The 2019 model has roughly the same number of complaints as this one. The 2021 model has about 1.5 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.