Model year record

2023 Cadillac XT5

4 recall campaigns on file for this model year. 25 owner complaints on file.

Recalls

Recall campaignNHTSA 24V459000

Electrical system: instrument cluster/panel

Component
Electrical system: instrument cluster/panel
Manufacturer
General Motors, LLC
Vehicles affected
6,942
Reported to NHTSA
2024-06-20
Owners notified
2024-08-13

Defect description

General Motors, LLC (GM) is recalling certain 2023-2025 Cadillac XT5 and 2024-2025 Cadillac XT6 vehicles. The instrument panel may not illuminate when the hazard warning lights, high beams, or turn signals are activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Controls and Displays" and 108, "Lamps, Reflective Devices, and Assoc. Equipment."

Safety risk

Without the illuminated reminder, the driver could fail to turn off the lights when no longer needed. Hazard warning lights, high beams, or turn signals that remain activated unintentionally can confuse other drivers, increasing the risk of a crash.

Manufacturer remedy

Dealers will update the instrument panel software, free of charge. Owner notification letters were mailed August 13, 2024. Owners may contact Cadillac's customer service at 1-800-458-8006. GM's number for this recall is N242447940.

Recall campaignNHTSA 23V172000

Power train: automatic transmission

Component
Power train: automatic transmission
Manufacturer
General Motors, LLC
Vehicles affected
8,744
Reported to NHTSA
2023-03-16
Owners notified
2023-07-27

Defect description

General Motors, LLC (GM) is recalling certain 2023 Cadillac XT6, GMC Acadia, Chevrolet Blazer, Traverse, and 2022-2023 Cadillac XT5 vehicles. The transmission may have been built with an incorrect sun gear, which can result in the driver-side half-shaft disengaging from the transmission.

Safety risk

A half-shaft disengaging from the transmission can result in a loss of drive power or vehicle rollaway when the vehicle is placed in park. Either of these scenarios can increase the risk of a crash.

Manufacturer remedy

Dealers will replace the sun gears, free of charge. Owner notification letters were mailed on July 27, 2023. The remedy is expected to become available August 31, 2023. Owners may contact Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GMC's number for this recall is N222389310.

Recall campaignNHTSA 23V043000

Power train: driveline: driveshaft

Component
Power train: driveline: driveshaft
Manufacturer
General Motors, LLC
Vehicles affected
10
Reported to NHTSA
2023-02-02
Owners notified
2023-02-17

Defect description

General Motors, LLC (GM) is recalling certain 2023 Cadillac XT5 and GMC Acadia vehicles. The right-front half-shaft assemblies may be improperly connected to the transmission, causing them to separate.

Safety risk

Separation between the half-shaft and transmission can result in a loss of drive power or vehicle rollaway when the vehicle is placed in park. Either of these scenarios can increase the risk of a crash.

Manufacturer remedy

Dealers will replace the right-front half-shaft assemblies, free of charge. Owner notification letters were mailed February 17, 2023. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222393410.

Recall campaignNHTSA 22V708000

Equipment: other: labels

Component
Equipment: other: labels
Manufacturer
General Motors, LLC
Vehicles affected
24
Reported to NHTSA
2022-09-22
Owners notified
2022-10-12

Defect description

General Motors, LLC (GM) is recalling certain 2023 Cadillac XT5, XT6, and GMC Acadia vehicles. The certification label located on the driver's side B-pillar contains tire size information that may be illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Safety risk

Illegible tire size information may result in the wrong tires being installed, increasing the risk of a crash.

Manufacturer remedy

Dealers will replace the vehicle certification label, free of charge. Owner notification letters were mailed October 12, 2022. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222381690.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Power train81,000 mi
Engine51,000 mi
Unknown or other4
Back over prevention2300 mi
Service brakes, hydraulic233,770 mi
Back over prevention: sensing system: camera115 mi
Electrical system1
Lane departure1800 mi
Steering11,000 mi

The 2022 model has roughly the same number of complaints as this one. The 2024 model has about 1.5 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.