Model year record

2011 Chevrolet Suburban 1500

2 recall campaigns on file for this model year. 108 owner complaints on file.

Recalls

Recall campaignNHTSA 11V339000

Steering: linkages

Component
Steering: linkages
Manufacturer
GENERAL MOTORS LLC
Vehicles affected
739
Reported to NHTSA
2011-06-28
Owners notified
2011-07-25

Defect description

GM IS RECALLING CERTAIN MODEL YEAR 2011CADILLAC ESCALADE, ESCALADE ESV; CHEVROLET SILVERADO HD, SILVERADO LD, SUBURBAN, TAHOE; AND GMC SIERRA HD, SIERRA LD, YUKON, AND YUKON XL VEHICLES. THE INTERMEDIATE STEERING SHAFT ATTACHING BOLTS MAY NOT HAVE BEEN TIGHTENED TO THE PROPER SPECIFICATION.

Safety risk

THIS COULD ALLOW THE JOINTS TO SEPARATE, AND THE DRIVER COULD EXPERIENCE LOSS OF STEERING INCREASING THE RISK OF A CRASH.

Manufacturer remedy

GM DEALERS WILL INSPECT AND ENSURE THAT THE INTERMEDIATE STEERING SHAFT BOLTS ARE TIGHTENED TO THE PROPER SPECIFICATION. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JULY 13, 2011. OWNERS MAY CONTACT CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-630-2438 AND GMC AT 1-866-996-9463.

Recall campaignNHTSA 11V007000

Suspension: rear: axle: spindle

Component
Suspension: rear: axle: spindle
Manufacturer
GENERAL MOTORS CORP.
Vehicles affected
30,566
Reported to NHTSA
2011-01-06
Owners notified
2011-01-11

Defect description

GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, COLORADO, EXPRESS, SILVERADO, SUBURBAN, TAHOE; AND GMC CANYON, SIERRA, SAVANA, YUKON AND YUKON XL VEHICLES. THE REAR AXLE CROSS PINS WERE NOT PROPERLY HEAT TREATED AND COULD FRACTURE AND BECOME DISPLACED WITHIN THE REAR AXLE. SHOULD THE PIN SHIFT OUT OF POSITION, IT COULD CREATE AN INTERFERENCE CONDITION AND CAUSE THE REAR AXLE TO LOCK.

Safety risk

THE DRIVER MAY NOT BE ABLE TO MAINTAIN DIRECTIONAL CONTROL OF THE VEHICLE AND A CRASH COULD OCCUR WITHOUT WARNING.

Manufacturer remedy

DEALERS WILL INSTALL A NEW REAR AXLE CROSS PIN FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463 AND AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Air bags3280,000 mi
Unknown or other3290,000 mi
Structure955,000 mi
Structure: body861,000 mi
Power train535,000 mi
Electrical system486,000 mi
Seats470,000 mi
Vehicle speed control36,700 mi
Engine2
Electronic stability control (ESC)186,000 mi
Equipment: electrical: navigational system(global positioning system)14,000 mi
Fuel/propulsion system1
Seat belts186,894 mi
Service brakes135,000 mi
Structure: body: tailgate1
Suspension1
Visibility1
Visibility: defroster/defogger/hvac system135,000 mi

The 2010 model has about 1.5 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.