Known Recalls

Model year record

2002 Chrysler 300M

1 recall campaign on file for this model year. 105 owner complaints on file.

Recalls

Recall campaignNHTSA 03V035000

Seats: front assembly: recliner

Component
Seats: front assembly: recliner
Manufacturer
DAIMLERCHRYSLER CORPORATION
Vehicles affected
1,066,000
Reported to NHTSA
2003-02-05
Owners notified
2003-04-23

Defect description

ON CERTAIN PASSENGER VEHICLES, SEAT BACK RECLINER BOLT BREAKAGE CAN OCCUR RESULTING IN THE SEAT BACK RECLINING UNEXPECTEDLY.

Safety risk

IF THE SEAT BACK UNEXPECTEDLY RECLINES WHILE THE CAR IS BEING DRIVEN, IT COULD RESULT IN LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.

Manufacturer remedy

DEALERS WILL REPLACE THE RECLINER BOLTS. OWNER NOTIFICATION BEGAN ON APRIL 23, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Electrical system938,000 mi
Seats773,000 mi
Air bags: frontal643,000 mi
Power train697,070 mi
Steering698,000 mi
Engine and engine cooling: engine435,000 mi
Power train: automatic transmission410,000 mi
Service brakes, hydraulic: foundation components: disc: rotor47,512 mi
Engine3125,000 mi
Engine and engine cooling3116,000 mi
Steering: linkages: tie rod assembly383,000 mi
Tires355,000 mi
Air bags218,411 mi
Electrical system: 12V/24V/48V battery261,000 mi
Engine and engine cooling: cooling system257,000 mi
Exterior lighting238,000 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip2—
Structure2—
Suspension273,600 mi
Unknown or other212,000 mi
Vehicle speed control235,000 mi
Air bags: frontal: sensor/control module198,300 mi
Air bags: side/window174,000 mi
Electrical system: instrument cluster/panel1109,000 mi
Electrical system: ignition1—
Electrical system: wiring: interior/under dash141,944 mi
Electronic stability control (ESC)1174,000 mi
Engine and engine cooling: engine: gasoline1—
Exterior lighting: headlights1—
Fuel/propulsion system19,000 mi
Interior lighting135,000 mi
Latches/locks/linkages1—
Parking brake18,012 mi
Power train: automatic transmission: control module (TCM/PCM/TECM)135,000 mi
Power train: automatic transmission: torque converter141,944 mi
Seats: front assembly: recliner172,600 mi
Seats: front assembly: seat heater/cooler1130,000 mi
Service brakes, hydraulic1—
Steering: steering wheel/handle bar115,000 mi
Steering: hydraulic power assist system1—
Steering: linkages182,105 mi
Structure: body: bumpers1—
Suspension: front: control arm128,000 mi
Suspension: front: macpherson strut113,000 mi
Visibility: defroster/defogger/hvac system1—
Visibility: sun/moon roof assembly1—
Visibility: windshield1—
Wheels198,000 mi
Wheels: lugs/nuts/bolts/studs1—
Wheels: rim1—

The 2001 model has roughly the same number of complaints as this one. The 2003 model has 2 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.