Known Recalls

Model year record

2004 Chrysler 300M

1 recall campaign on file for this model year. 117 owner complaints on file.

Recalls

Recall campaignNHTSA 03V332000

Latches/locks/linkages: hood: latch

Component
Latches/locks/linkages: hood: latch
Manufacturer
DAIMLERCHRYSLER CORPORATION
Vehicles affected
20,978
Reported to NHTSA
2003-09-08
Owners notified
2003-09-22

Defect description

ON CERTAIN PASSENGER VEHICLES, AN INTERNAL HOOD LATCH COMPONENT MAY HAVE BEEN MANUFACTURED WITH A CRACK, WHICH COULD PROPAGATE AND BREAK, ALLOWING THE PRIMARY/SECONDARY LATCH SPRING TO DISENGAGE.

Safety risk

THIS COULD RESULT IN LOSS OF BOTH PRIMARY AND SECONDARY HOOD LATCH FUNCTION, ALLOWING THE HOOD TO OPEN WITHOUT WARNING. THIS COULD INCREASE THE RISK OF A CRASH.

Manufacturer remedy

DEALERS WILL INSPECT AND, IF NECESSARY, REPLACE THE LATCH ASSEMBLY. OWNER NOTIFICATION BEGAN ON SEPTEMBER 22, 2003. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Electrical system1244,364 mi
Air bags886,500 mi
Structure877,105 mi
Engine and engine cooling722,000 mi
Power train675,000 mi
Steering555,231 mi
Engine444,364 mi
Engine and engine cooling: engine4150 mi
Power train: automatic transmission461,100 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip432,100 mi
Air bags: frontal: sensor/control module32,000 mi
Suspension31,000 mi
Unknown or other3112,000 mi
Engine and engine cooling: exhaust system2140,907 mi
Exterior lighting226,265 mi
Exterior lighting: headlights283,000 mi
Fuel/propulsion system260,512 mi
Interior lighting222,000 mi
Steering: linkages: tie rod assembly255,231 mi
Vehicle speed control292,530 mi
Wheels260,000 mi
Air bags: frontal1—
Child seat1140,907 mi
Electrical system: horn121,000 mi
Electrical system: starter assembly165,000 mi
Electrical system: wiring: interior/under dash1—
Engine and engine cooling: exhaust system: emission control121,000 mi
Equipment1—
Exterior lighting: brake lights1—
Exterior lighting: fog lights147,896 mi
Fuel system, gasoline113,912 mi
Fuel system, gasoline: delivery: fuel pump1—
Latches/locks/linkages1—
Latches/locks/linkages: hood: latch1168,000 mi
Power train: automatic transmission: control module (TCM/PCM/TECM)1110 mi
Power train: driveline175,357 mi
Seats1123,000 mi
Service brakes1167,000 mi
Service brakes, hydraulic: foundation components: disc: pads120,561 mi
Service brakes, hydraulic: foundation components: disc: rotor120,561 mi
Steering: column122,000 mi
Steering: rack and pinion1—
Structure: body: hood: hinge and attachments121,000 mi
Suspension: front: control arm: upper ball joint1361 mi
Tires162,000 mi
Tires: pressure monitoring and regulating systems1—
Vehicle speed control: accelerator pedal125,200 mi
Visibility/wiper136,000 mi
Visibility: defroster/defogger/hvac system: heater core1—
Visibility: rearview mirrors/devices116,000 mi
Visibility: sun/moon roof assembly142,000 mi

The 2003 model has 3 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.