CERTAIN MOTOR HOMES EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Safety risk
RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.
Manufacturer remedy
COUNTRY COACH WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). A SECONDARY BURNER HOUSING WILL BE INSTALLED FREE OF CHARGE. THE RECALL BEGAN ON MARCH 28, 2007. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR COUNTRY COACH AT 1-800-452-8015.
ON CERTAIN CLASS A MOTOR HOMES EQUIPPED WITH VEHICLE SYSTEMS' AQUA-HOT AND HYDRO-HOT WATER HEATERS, WHICH USE WEBASTO BURNER TUBES, THE BURNER TUBES DO NOT MEET SPECIFICATIONS AND COULD FAIL PREMATURELY.
Safety risk
THE SURFACE TEMPERATURE OF THE EXHAUST TUBE EXITING FROM THE HEATER CAN INCREASE AND COULD POTENTIALLY IGNITE COMBUSTIBLE MATERIALS IN OR AROUND THE VEHICLE.
Manufacturer remedy
VEHICLE SYSTEMS IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. OWNERS MAY CONTACT VEHICLE SYSTEMS AT 1-800-685-4298 OR COUNTRY COACH AT 1-800-547-8015.
ON CERTAIN MOTOR HOMES, THE STRIKER PLATE OF THE STORAGE BAY COMPARTMENT DOOR LATCH IS POSITIONED IN PROXIMITY TO THE RELEASE MECHANISM LOCATED ON THE FACE OF THE SLIDE CARGO TRAY FRAME.
Safety risk
CUSTOMERS CAN CATCH A FINGER WHEN OPERATING THE RELEASE OF THE SLIDE CARGO TRAY.
Manufacturer remedy
DEALERS WILL INSTALL TWO (2) PULL HANDLES, A LATCH EXTENSION, AND A WARNING LABEL ON EACH AFFECTED SLIDE TRAY. THE RECALL BEGAN ON AUGUST 27, 2004. OWNERS SHOULD CONTACT COUNTRY COACH AT 1-800-547-8015.
ON CERTAIN MOTORHOMES EQUIPPED WITH INTERNATIONAL THERMAL RESEARCH (ITR)HURRICANE HOT WATER HEATERS, THE ELECTRONIC CONTROL BOARD MAY ADVERSELY AFFECT SAFETY FEATURES IN SOME OF THE SYSTEMS PROTECTING AGAINST OVERHEATING AND POTENTIAL FIRE SITUATION.
Safety risk
IF THE SAFETY FEATURES DO NOT SHUT DOWN PROPERLY, THE HEATING SYSTEM CAN CONTINUE HEATING, POSSIBLY RESULTING IN A FIRE.
Manufacturer remedy
THE DEFECTIVE ELECTRONIC CONTROL BOARD WILL BE REPLACED. IN THE MEANTIME, CUSTOMERS SHOULD TURN THE SYSTEM OFF USING THE MASTER ON/OFF SWITCH LOCATED ON THE SIDE OF THE ELECTRONIC CONTROL BOX WHICH IS ADJACENT TO THE HEATER. OWNERS WHO TAKE THEIR MOTORHOMES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT ITR AT 1-800-755-1272 OR COUNTRY COACH AT 1-800-547-8015.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
Component
Complaints
Median mileage
Equipment: recreational vehicle/trailer
1
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The 2002 model has about a third as many complaints as this one. The 2004 model has about half as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.