CERTAIN MOTOR HOMES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS) NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE MOTOR HOMES WERE EQUIPPED WITH MORE THAN THREE AMBER IDENTIFICATION LAMPS LOCATED AT THE TOP AND FRONT OF THE VEHICLE. ALSO, THE SIDE MARKER LIGHTS IN THE COMBINATION HEADLIGHT AND TAIL LIGHT ASSEMBLIES DO NOT MEET THE MINIMUM PHOTOMETRIC VALUE AT 45 DEGREES AS SPECIFIED IN THE STANDARD.
Safety risk
THE FIVE IDENTIFICATION LIGHTS COULD POSSIBLY CAUSE CONFUSION TO ON-COMING MOTORISTS WHO ARE USED TO OBSERVING THREE IDENTIFICATION LIGHTS. THE INADEQUACY OF THE FRONT AND REAR SIDE MARKER LIGHTS COULD AFFECT VISIBILITY OF THE MOTOR HOME DURING HOURS OF DARKNESS THAT COULD POTENTIALLY RESULT IN A CRASH.
Manufacturer remedy
DEALERS WILL REMOVE THE TWO EXTRA IDENTIFICATION LAMPS AND INSTALL FOUR SIDE MARKER LIGHTS, ONE AT EACH CORNER, FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON OR ABOUT MARCH 31, 2008. OWNERS MAY CONTACT COUNTRY COACH AT 800-547-8015.
ON CERTAIN CLASS A MOTOR HOMES EQUIPPED WITH VEHICLE SYSTEMS' AQUA-HOT AND HYDRO-HOT WATER HEATERS, WHICH USE WEBASTO BURNER TUBES, THE BURNER TUBES DO NOT MEET SPECIFICATIONS AND COULD FAIL PREMATURELY.
Safety risk
THE SURFACE TEMPERATURE OF THE EXHAUST TUBE EXITING FROM THE HEATER CAN INCREASE AND COULD POTENTIALLY IGNITE COMBUSTIBLE MATERIALS IN OR AROUND THE VEHICLE.
Manufacturer remedy
VEHICLE SYSTEMS IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. OWNERS MAY CONTACT VEHICLE SYSTEMS AT 1-800-685-4298 OR COUNTRY COACH AT 1-800-547-8015.
ON CERTAIN MOTOR HOMES, LIQUID PROPANE (LP) GAS COOK TOPS WERE INSTALLED USING A FLEXIBLE RUBBER HOSE THAT COULD BURN OR MELT.
Safety risk
IF UNDETECTED, THE HOSE COULD BURN THROUGH AND RESULT IN A LP GAS FIRE.
Manufacturer remedy
DEALERS WILL REPLACE THE COOK TOP RUBBER HOSE WITH COPPER TUBING. THE RECALL BEGAN ON NOVEMBER 8, 2004. CUSTOMERS CAN CONTACT COUNTRY COACH AT 1-541-998-3720.
ON CERTAIN MOTOR HOMES EQUIPPED WITH AN INDEPENDENT FRONT SUSPENSION (IFS) GEN II BUILT BY HOLLAND USA, THE GEAR PLATE SUPPORT GUSSETS WERE REMOVED. THIS CAN ALLOW THE PLATE TO FLEX DURING A STATIC STEER CONDITION.
Safety risk
THE FLEXING MAY RESULT IN STRESS CRACKING WHICH COULD POTENTIALLY CAUSE A LOSS OF VEHICLE STEERING CONTROL WHICH COULD RESULT IN A VEHICLE CRASH.
Manufacturer remedy
HOLLAND USA IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. A BOLT-ON STRENGTHENING OF THE STEERING GEAR PLATE WITH U-BOLTS CONNECTING THE CROSS MEMBER TO EACH SIDE OF THE GEAR PLATE AT THE REAR PLUS A TUBE SUPPORT IN THE FRONT WITH J-BOLTS TO THE GEAR PLATE WILL BE INSTALLED. OWNERS SHOULD CONTACT HOLLAND USA CUSTOMER SERVICE AT 1-888-396-6501 FOR INFORMATION AND INSTRUCTIONS FOR WHERE CUSTOMERS CAN TAKE THEIR VEHICLES TO HAVE THE REPAIRS DONE FREE OF CHARGE.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
Component
Complaints
Median mileage
Equipment: recreational vehicle/trailer: LPG systems: water heater
1
26,408 mi
Suspension: front
1
8,000 mi
The 2003 model has 2 times as many complaints as this one. The 2005 model has about half as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.