Model year record

2015 CROSSROADS Sunset Trail

3 recall campaigns on file for this model year. 3 owner complaints on file.

Recalls

Recall campaignNHTSA 17V755000

Equipment

Component
Equipment
Manufacturer
Keystone RV Company
Vehicles affected
1,205,997
Reported to NHTSA
2017-11-22
Owners notified
2018-01-15

Defect description

Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Safety risk

In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Manufacturer remedy

Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

Recall campaignNHTSA 15V582000

Equipment

Component
Equipment
Manufacturer
DS Corp DBA Crossroads RV
Vehicles affected
246
Reported to NHTSA
2015-09-22
Owners notified
2015-09-25

Defect description

DS Corp DBA Crossroads RV (Crossroads) is recalling certain model year 2015-2016 Sunset Trail trailers manufactured November 14, 2014, to September 1, 2015. The affected trailers are equipped with kitchen ranges that were installed without a panel to isolate the range from air movement.

Safety risk

Without the required isolation panel, a back draft may occur from the top burner increasing the risk of a potential explosion, fire or carbon monoxide build up.

Manufacturer remedy

Crossroads has notified owners, and dealers will install the panel to prevent air movement affecting the kitchen range, free of charge. The recall began on September 25, 2015. Owners may contact Crossroads at 1-855-226-7496 or by email at [email protected]. Crossroads' number for this recall is 38.

Recall campaignNHTSA 14V156000

Suspension: rear: springs: leaf spring assembly: hanger/bracket

Component
Suspension: rear: springs: leaf spring assembly: hanger/bracket
Manufacturer
Crossroads RV
Vehicles affected
12
Reported to NHTSA
2014-03-31
Owners notified
2014-04-24

Defect description

Crossroads RV is recalling certain model year 2015 Sunset Trail, Zinger, and Reserve recreational trailers manufactured February 20, 2014, through February 28, 2014. The affected trailers may have been built with frame spring hangers that may be brittle and susceptible to fracturing.

Safety risk

A spring hanger that fractures may result in a loss of control of the trailer, increasing the risk of a crash.

Manufacturer remedy

Crossroads RV will notify owners, and dealers will inspect and replace the frame spring hangers, as necessary, free of charge. The recall began in April 2014. Owners may contact Crossroads at 1-855-226-7496.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Suspension21,200 mi
Electrical system1

The 2016 model has 3 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.