Known Recalls

Model year record

2024 CROSSROADS Sunset Trail

1 recall campaign on file for this model year. No owner complaints on file.

Recalls

Recall campaignNHTSA 24V256000

Equipment: recreational vehicle/trailer

Component
Equipment: recreational vehicle/trailer
Manufacturer
Keystone RV Company
Vehicles affected
33
Reported to NHTSA
2024-04-09
Owners notified
2024-04-19

Defect description

Keystone RV Company (Keystone) is recalling certain 2024 Crossroads Sunset trail 20SS, 253RB, 258RD, 272BH, and 330SI travel trailers. A window roller shade may have been incorrectly installed near the stove, which can allow the shade to contact the burner.

Safety risk

A shade that comes into contact with a burner increases the risk of a fire.

Manufacturer remedy

Dealers will remove the roller shade and install the correct mini blind, free of charge. Owner notification letters were mailed April 19, 2024. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 24-454.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

No complaints recorded for this model year.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.