Model year record

2012 CROSSROADS Zinger

2 recall campaigns on file for this model year. 1 owner complaint on file.

Recalls

Recall campaignNHTSA 17V755000

Equipment

Component
Equipment
Manufacturer
Keystone RV Company
Vehicles affected
1,205,997
Reported to NHTSA
2017-11-22
Owners notified
2018-01-15

Defect description

Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Safety risk

In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Manufacturer remedy

Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

Recall campaignNHTSA 11V161000

Equipment: other: labels

Component
Equipment: other: labels
Manufacturer
CROSSROADS RV
Vehicles affected
106
Reported to NHTSA
2011-03-11
Owners notified
2011-03-17

Defect description

CROSSROADS RV IS RECALLING CERTAIN MODEL YEAR 2011-2012 ZINGER RECREATIONAL VEHICLES. THE FEDERAL IDENTIFICATION TAG ON THE VEHICLES CONTAINS INCORRECT, GROSS AXLE WEIGHT RATING (GAWR) AND GROSS VEHICLE WEIGHT RATING (GVWR) INFORMATION. ACCORDINGLY, THE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF PART 567, "CERTIFICATION."

Safety risk

SHOULD A CONSUMER RELY ON THE INCORRECT AXLE AND WEIGHT RATING INFORMATION, THE VEHICLE COULD BE OVERLOADED, CAUSING A TIRE FAILURE THAT COULD RESULT IN A CRASH CAUSING PERSONAL OR PROPERTY DAMAGE.

Manufacturer remedy

CROSSROADS WILL REPLACE THE FEDERAL IDENTIFICATION TAG WITH ONE CONTAINING THE CORRECT WEIGHT RATINGS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 17, 2011. OWNERS MAY CONTACT CROSSROADS RV AT 1-888-226-7496.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Structure: frame and members: underbody shields1

The 2011 model has roughly the same number of complaints as this one. The 2013 model has about a fifth as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.