Model year record

2000 Dodge Caravan

4 recall campaigns on file for this model year. 613 owner complaints on file.

Recalls

Recall campaignNHTSA 04V480000

Air bags

Component
Air bags
Manufacturer
DAIMLERCHRYSLER CORPORATION
Vehicles affected
955,344
Reported to NHTSA
2004-10-06
Owners notified
2004-10-12

Defect description

ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.

Safety risk

THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.

Manufacturer remedy

DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Recall campaignNHTSA 03V505000

Equipment: other: labels

Component
Equipment: other: labels
Manufacturer
DAIMLERCHRYSLER CORPORATION
Vehicles affected
35,692
Reported to NHTSA
2003-12-10
Owners notified
2004-03-01

Defect description

ON CERTAIN MINIVANS AND 4X2 PICKUP TRUCKS, THE VEHICLE CERTIFICATION LABEL MAY HAVE GROSS AXLE WEIGHT RATINGS (GAWR) THAT EXCEED THE MAXIMUM TIRE LOAD CAPACITY AS DEFINED IN FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."

Safety risk

IMPROPERLY LOADING YOUR VEHICLE CAN CAUSE TIRE FAILURE AND RESULT IN A CRASH.

Manufacturer remedy

OWNERS WILL BE PROVIDED WITH VEHICLE CERTIFICATION LABEL OVERLAYS CONTAINING CORRECTED INFORMATION RELATIVE TO VEHICLE GAWR AND TIRE SIZE. OWNER NOTIFICATION BEGAN MARCH 1, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.

Recall campaignNHTSA 03V094000

Structure

Component
Structure
Manufacturer
SOUTHERN COMFORT CONVERSIONS
Vehicles affected
3,674
Reported to NHTSA
2003-03-07
Owners notified
2003-03-07

Defect description

CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.

Safety risk

THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.

Manufacturer remedy

DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.

Recall campaignNHTSA 00V268000

Fuel system, gasoline: fuel injection system

Component
Fuel system, gasoline: fuel injection system
Manufacturer
DAIMLERCHRYSLER CORPORATION
Vehicles affected
1,163,000
Reported to NHTSA
2000-09-13
Owners notified
2002-01-25

Defect description

VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.

Safety risk

FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.

Manufacturer remedy

DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Power train: automatic transmission5764,000 mi
Air bags4489,938 mi
Engine and engine cooling: engine: gasoline: belts and associated pulleys2362,420 mi
Steering2395,000 mi
Engine and engine cooling2270,000 mi
Air bags: frontal2169,300 mi
Suspension17108,000 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip1651,251 mi
Suspension: front1690,000 mi
Electrical system1476,121 mi
Power train: automatic transmission: park/neutral start interlock switch14
Seats1447,000 mi
Structure14115,000 mi
Seat belts1320,000 mi
Tires1356,000 mi
Vehicle speed control1352,000 mi
Service brakes, hydraulic1255,000 mi
Structure: body1197,000 mi
Equipment: appliance: air conditioner1038,300 mi
Engine983,000 mi
Electrical system: horn8100,000 mi
Service brakes, hydraulic: foundation components840,000 mi
Service brakes, hydraulic: foundation components: disc: rotor827,121 mi
Engine and engine cooling: engine714,000 mi
Power train: driveline: differential unit751,350 mi
Steering: steering wheel/handle bar7100,000 mi
Suspension: front: macpherson strut788,000 mi
Unknown or other732,000 mi
Engine and engine cooling: engine: gasoline5
Equipment555,000 mi
Seat belts: front: buckle assembly5
Service brakes, hydraulic: foundation components: disc5
Air bags: frontal: sensor/control module4
Electrical system: ignition: switch427,000 mi
Exterior lighting490,000 mi
Fuel system, gasoline: storage: tank assembly434,000 mi
Latches/locks/linkages: doors: latch4
Seat belts: front: anchorage4
Service brakes, hydraulic: foundation components: master cylinder424,800 mi
Steering: column436,000 mi
Structure: frame and members468,200 mi
Tires: tread/belt4122,000 mi
Equipment: electrical: radio/tape deck/CD etc.3100,000 mi
Fuel system, gasoline353,583 mi
Power train3155,000 mi
Power train: automatic transmission: cooling unit and lines337,000 mi
Power train: automatic transmission: gear position indication (PRNDL)340,000 mi
Seats: front assembly: recliner373,000 mi
Structure: body: door3
Visibility3110,000 mi
Visibility/wiper380,500 mi
Visibility: defroster/defogger/hvac system3
Visibility: power window devices and controls3
Child seat2
Child seat: harness buckle: infant2
Electrical system: instrument cluster/panel2171,100 mi
Electrical system: wiring215,000 mi
Engine and engine cooling: exhaust system: manifold/header/muffler/tail pipe2
Fuel/propulsion system297,000 mi
Seat belts: rear/other2
Service brakes283,000 mi
Steering: hydraulic power assist: hose, piping, and connections236,100 mi
Steering: hydraulic power assist: power steering fluid252,000 mi
Steering: linkages: tie rod assembly270,187 mi
Vehicle speed control: cruise control289,000 mi
Wheels2
Air bags: frontal: driver side: inflator module116,820 mi
Air bags: side/window1
Electrical system: 12V/24V/48V battery155,000 mi
Electrical system: 12V/24V/48V battery: cables163,765 mi
Electrical system: ignition1
Electrical system: ignition: module1
Electrical system: wiring: front underhood183,500 mi
Engine and engine cooling: cooling system1
Engine and engine cooling: exhaust system1
Engine and engine cooling: exhaust system: emission control134,875 mi
Engine and engine cooling: exhaust system: emission control: catalytic convertor1
Equipment: recreational vehicle/trailer1
Exterior lighting: headlights1
Exterior lighting: turn signal1
Fuel system, gasoline: delivery1
Fuel system, gasoline: delivery: fuel pump155,000 mi
Fuel system, gasoline: fuel injection system1126,000 mi
Fuel system, gasoline: fuel injection system: fuel rail169,682 mi
Fuel system, gasoline: fuel injection system: injectors1
Fuel system, other: fuel injection system1
Interior lighting1
Parking brake120,179 mi
Parking brake: conventional: mechanical1
Power train: automatic transmission: lever and linkage: column shift1114,043 mi
Power train: automatic transmission: torque converter156,325 mi
Power train: axle assembly: axle shaft139,557 mi
Power train: manual transmission1
Seat belts: front: retractor170,000 mi
Seats: front assembly: seat heater/cooler1
Seats: mid/rear assembly1
Service brakes, air1201,000 mi
Service brakes, air: disc: caliper1
Service brakes, air: disc: rotor1
Service brakes, hydraulic: brake fluid low warning: lamp1
Service brakes, hydraulic: foundation components: drum: drum1
Service brakes, hydraulic: foundation components: drum: wheel cylinders124,800 mi
Service brakes, hydraulic: foundation components: hoses, lines/piping, and fittings1
Service brakes, hydraulic: power assist: vacuum1
Steering: column locking: anti-theft device1
Steering: linkages: knuckle: spindle: arm1150,000 mi
Steering: rack and pinion1
Structure: body: roof and pillars1
Structure: frame and members: underbody shields1170,000 mi
Suspension: front: control arm: lower ball joint1
Suspension: front: control arm: upper ball joint1
Suspension: front: shock absorber1
Suspension: front: springs: air suspension system179,638 mi
Suspension: front: stabilizer bar1
Suspension: rear1
Suspension: rear: springs: leaf spring assembly: leaf1
Vehicle speed control: accelerator pedal1
Vehicle speed control: cables1
Visibility: defroster/defogger/hvac system: heater core191,000 mi
Visibility: windshield1
Visibility: windshield wiper/washer1
Visibility: windshield wiper/washer: motor1
Wheels: hub1
Wheels: lugs/nuts/bolts/studs1
Wheels: rim1

The 1999 model has roughly the same number of complaints as this one. The 2001 model has 2 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.