THE BRAUN CORPORATION IS RECALLING CERTAIN MODEL YEAR 2008 THROUGH 2010 CHRYSLER TOWN & COUNTRY AND DODGE CARAVAN MOBILITY CONVERSIONS WHICH WERE ALTERED BY BRAUN BETWEEN JANUARY 21, 2009 AND MARCH 19, 2010. DURING CONVERSION, THE CHASSIS WAS RAISED AND THE FLOOR WAS LOWERED TO ACCOMMODATE WHEELCHAIR ACCESSIBILITY FEATURES. IN RAISING THE CHASSIS, THE REAR SPRING HATS COME INTO CLOSER PROXIMITY TO THE REAR TIRES. IN ROUGH OR AGGRESSIVE DRIVING SITUATIONS THE TIRES MAY INTERMITTENTLY CONTACT THE REAR SPRING HATS.
Safety risk
CONTACT BETWEEN THE TIRE SPRING HAT MAY WEAR A HOLE IN THE TIRE OVER TIME. THIS MAY RESULT IN LOSS OF VEHICLE CONTROL IN THE EVENT OF TIRE PRESSURE LOSS INCREASING THE RISK OF A CRASH.
Manufacturer remedy
BRAUN WILL NOTIFY OWNERS AND REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 4, 2010. OWNERS MAY CONTACT BRAUN TOLL-FREE AT 1-800-488-0359.
Fuel system, gasoline: storage: tank assembly: filler pipe and cap
Manufacturer
BRAUN CORPORATION
Vehicles affected
843
Reported to NHTSA
2010-04-13
Owners notified
2010-06-04
Defect description
THE BRAUN CORPORATION IS RECALLING CERTAIN MODEL YEAR 2008 THROUGH 2010 CHRYSLER TOWN & COUNTRY AND DODGE CARAVAN COMMERCIAL ENTERVANS WHICH WERE ALTERED BY BRAUN BETWEEN JANUARY 21, 2009 AND MARCH 19, 2010. DURING CONVERSION, THE CHASSIS WAS RAISED AND THE FLOOR WAS LOWERED TO ACCOMMODATE WHEELCHAIR ACCESSIBILITY FEATURES. IN RAISING THE CHASSIS, THE FUEL FILL PIPE COMES INTO CLOSER PROXIMITY TO THE LEFT REAR TIRE. IN ROUGH OR AGGRESSIVE DRIVING SITUATIONS, THE TIRE MAY INTERMITTENTLY CONTACT THE FUEL FILL PIPE.
Safety risk
CONTACT BETWEEN THE TIRE AND FUEL FILL PIPE MAY WEAR A HOLE IN ONE OR THE OTHER COMPONENTS OVER TIME. THIS MAY RESULT IN LOSS OF VEHICLE CONTROL IN THE EVENT OF TIRE PRESSURE LOSS, OR A VEHICLE FIRE IN THE EVENT THE FUEL PIPE IS COMPROMISED.
Manufacturer remedy
BRAUN WILL NOTIFY OWNERS AND REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 4, 2010. OWNERS MAY CONTACT BRAUN TOLL-FREE AT 1-800-488-0359.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
Component
Complaints
Median mileage
Electrical system
76
74,000 mi
Engine
26
70,000 mi
Air bags
16
51,500 mi
Unknown or other
16
102,377 mi
Service brakes
15
25,211 mi
Power train
12
36,000 mi
Steering
11
45,800 mi
Exterior lighting
10
75,000 mi
Engine and engine cooling
9
4,986 mi
Wheels
7
50,000 mi
Electronic stability control (ESC)
6
69,000 mi
Tires
6
50,000 mi
Service brakes, hydraulic
5
20,212 mi
Tires: valve
5
30,000 mi
Fuel/propulsion system
4
87,000 mi
Vehicle speed control
4
81,523 mi
Electrical system: ignition
3
70,000 mi
Structure: body
3
51,000 mi
Visibility/wiper
3
81,523 mi
Power train: automatic transmission
2
7,000 mi
Seats
2
38,000 mi
Air bags: frontal
1
12,000 mi
Child seat
1
—
Electrical system: ignition: switch
1
33,000 mi
Exterior lighting: headlights: switch
1
15,000 mi
Interior lighting
1
51,000 mi
Latches/locks/linkages
1
56,000 mi
Parking brake
1
1,000 mi
Service brakes, electric
1
18,000 mi
Service brakes, hydraulic: foundation components: disc: rotor
1
19,000 mi
Structure: body: door
1
132,000 mi
Suspension: front: stabilizer bar
1
133,000 mi
Tires: pressure monitoring and regulating systems
1
44,325 mi
Traction control system
1
42,500 mi
Visibility
1
20,000 mi
Visibility: power window devices and controls
1
78,844 mi
Wheels: lugs/nuts/bolts/studs
1
—
The 2009 model has about 1.5 times as many complaints as this one. The 2011 model has 2 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.