Model year record

2020 E-ONE Commercial

3 recall campaigns on file for this model year. No owner complaints on file.

Recalls

Recall campaignNHTSA 24V006000

Electrical system: wiring

Component
Electrical system: wiring
Manufacturer
E-One Incorporated
Vehicles affected
408
Reported to NHTSA
2024-01-08
Owners notified
2024-01-24

Defect description

E-One Incorporated (E-One) is recalling certain 2021-2023 ARFF, Cyclone N, 2020-2024 Commercial, 2020, 2022-2023 Cyclone 2, 2023 Cyclone E, 2022 Typhoon, and 2020-2023 Typhoon N vehicles. In the event of a short circuit or wiring failure, the firmware in the vehicle multiplex system may fail to shut off the output pin, resulting in overloaded electrical circuits.

Safety risk

Overloaded electrical circuits can overheat, increasing the risk of fire.

Manufacturer remedy

The equipment manufacturer, Weldon, will update the firmware, free of charge. Owner notification letters were mailed January 24, 2024. Owners may contact E-One customer service at 1-352-237-1122.

Recall campaignNHTSA 22V538000

Electrical system

Component
Electrical system
Manufacturer
E-One Incorporated
Vehicles affected
78
Reported to NHTSA
2022-07-26
Owners notified
2022-10-24

Defect description

E-One Incorporated (E-One) is recalling certain 2019-2021 Cyclone 2, 2020 Commercial, Quest 2, 2020-2021 Typhoon, 2021 Cyclone N, and 2020-2022 Typhoon N fire trucks. The neutral screw connection within the QO Plug-On Neutral Load Center may be loose. If that connection is loose, the affected load center can overheat.

Safety risk

An overheated load center can increase the risk of a fire.

Manufacturer remedy

Dealers will inspect and repair, or replace the load center, free of charge. Owner notification letters were mailed October 24, 2022. Owners may contact E-One's customer service at 1-352-237-1122.

Recall campaignNHTSA 20V752000

Electrical system: instrument cluster/panel

Component
Electrical system: instrument cluster/panel
Manufacturer
E-One Incorporated
Vehicles affected
195
Reported to NHTSA
2020-12-04
Owners notified
2021-01-26

Defect description

E-One Incorporated (E-One) is recalling certain 2020-2021 Commercial, 2019-2020 Cyclone 2 and 2020 Cyclone N, Quest 2, Typhoon and Typhoon N vehicles, equipped with Weldon V-Mux Vista IV Standard LCD displays used for controlling emergency vehicle lighting and HVAC functions. These displays may experience low voltage spikes, causing the LCD display to lock up or become nonfunctional.

Safety risk

A locked up or non-functional LCD display can delay emergency efforts, increasing the risk of injury.

Manufacturer remedy

E-One will notify owners, and dealers will replace the display or apply a retrofit remedy, free of charge. E-One issued owners an interim notification on December 15, 2020. The recall began January 26, 2021. Owners may contact E-One customer service at 1-352-237-1122.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

No complaints recorded for this model year.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.