Known Recalls

Recall campaign · NHTSA 20V752000

Electrical system: instrument cluster/panel

E-One Incorporated filed this campaign with NHTSA on 2020-12-04.

Recall campaignNHTSA 20V752000

Electrical system: instrument cluster/panel

Component
Electrical system: instrument cluster/panel
Manufacturer
E-One Incorporated
Vehicles affected
195
Reported to NHTSA
2020-12-04
Owners notified
2021-01-26

Defect description

E-One Incorporated (E-One) is recalling certain 2020-2021 Commercial, 2019-2020 Cyclone 2 and 2020 Cyclone N, Quest 2, Typhoon and Typhoon N vehicles, equipped with Weldon V-Mux Vista IV Standard LCD displays used for controlling emergency vehicle lighting and HVAC functions. These displays may experience low voltage spikes, causing the LCD display to lock up or become nonfunctional.

Safety risk

A locked up or non-functional LCD display can delay emergency efforts, increasing the risk of injury.

Manufacturer remedy

E-One will notify owners, and dealers will replace the display or apply a retrofit remedy, free of charge. E-One issued owners an interim notification on December 15, 2020. The recall began January 26, 2021. Owners may contact E-One customer service at 1-352-237-1122.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

8 model years across 6 models.

ModelYears on record
E-ONE Commercial2021 2020
E-ONE Cyclone II2020 2019
E-ONE Cyclone N2020
E-ONE Quest II2020
E-ONE Typhoon2020
E-ONE Typhoon N2020

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.