Model year record

2020 E-ONE Quest II

4 recall campaigns on file for this model year. No owner complaints on file.

Recalls

Recall campaignNHTSA 22V538000

Electrical system

Component
Electrical system
Manufacturer
E-One Incorporated
Vehicles affected
78
Reported to NHTSA
2022-07-26
Owners notified
2022-10-24

Defect description

E-One Incorporated (E-One) is recalling certain 2019-2021 Cyclone 2, 2020 Commercial, Quest 2, 2020-2021 Typhoon, 2021 Cyclone N, and 2020-2022 Typhoon N fire trucks. The neutral screw connection within the QO Plug-On Neutral Load Center may be loose. If that connection is loose, the affected load center can overheat.

Safety risk

An overheated load center can increase the risk of a fire.

Manufacturer remedy

Dealers will inspect and repair, or replace the load center, free of charge. Owner notification letters were mailed October 24, 2022. Owners may contact E-One's customer service at 1-352-237-1122.

Recall campaignNHTSA 21V952000

Fuel system, diesel: fuel injection system: fuel rail

Component
Fuel system, diesel: fuel injection system: fuel rail
Manufacturer
E-One Incorporated
Vehicles affected
140
Reported to NHTSA
2021-12-09
Owners notified
2022-02-01

Defect description

E-One Incorporated (E-One) is recalling certain 2019-2021 Cyclone 2, Quest 2, 2020-2021 Typhoon N, 2020 Typhoon, and 2021 Cyclone N vehicles. The fuel tubes between the fuel rail and the injectors for cylinders four, five, and six may fatigue and crack, which can result in a high pressure fuel leak.

Safety risk

A high pressure fuel leak in the presence of an ignition source can increase the risk of a fire.

Manufacturer remedy

Dealers will replace the fuel tubes and install vibration isolators, free of charge. Owner notification letters were mailed February 14, 2022. Owners may contact E-One customer service at 1-352-237-1122.

Recall campaignNHTSA 21V332000

Fuel system, diesel: fuel injection system: fuel rail

Component
Fuel system, diesel: fuel injection system: fuel rail
Manufacturer
E-One Incorporated
Vehicles affected
915
Reported to NHTSA
2021-05-11
Owners notified
2021-05-28

Defect description

E-One Incorporated (E-One) is recalling certain 2017-2021 Cyclone 2, Cyclone N, Quest 2, Typhoon, and Typhoon N vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.

Safety risk

A fuel leak in the presence of an ignition source increases the risk of a fire.

Manufacturer remedy

Dealers will inspect and replace the rail as necessary, free of charge. Owner notification letters were mailed out on May 28, 2021. Owners may contact E-One customer service at 1-352-237-1122.

Recall campaignNHTSA 20V752000

Electrical system: instrument cluster/panel

Component
Electrical system: instrument cluster/panel
Manufacturer
E-One Incorporated
Vehicles affected
195
Reported to NHTSA
2020-12-04
Owners notified
2021-01-26

Defect description

E-One Incorporated (E-One) is recalling certain 2020-2021 Commercial, 2019-2020 Cyclone 2 and 2020 Cyclone N, Quest 2, Typhoon and Typhoon N vehicles, equipped with Weldon V-Mux Vista IV Standard LCD displays used for controlling emergency vehicle lighting and HVAC functions. These displays may experience low voltage spikes, causing the LCD display to lock up or become nonfunctional.

Safety risk

A locked up or non-functional LCD display can delay emergency efforts, increasing the risk of injury.

Manufacturer remedy

E-One will notify owners, and dealers will replace the display or apply a retrofit remedy, free of charge. E-One issued owners an interim notification on December 15, 2020. The recall began January 26, 2021. Owners may contact E-One customer service at 1-352-237-1122.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

No complaints recorded for this model year.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.