Fleetwood RV is recalling certain model year 2010 and 2011 Encounter vehicles manufactured from November 19, 2009, through May 13, 2010; 2011-2013 Storm vehicles manufactured from May 21, 2010, through September 18, 2012; and 2012 Terra vehicles manufactured from April 26, 2011, through March 13, 2012. The entry step to the motorhome lacks sufficient support and may become damaged by repeated use.
Safety risk
The step may collapse during use potentially causing personal injury.
Manufacturer remedy
Fleetwood RV will notify owners, and dealers will inspect and, as necessary, reinforce the step structural support. The safety recall began during December 2012. Owners may contact Fleetwood RV Owner Relations at 1-800-509-3418.
FLEETWOOD RV IS RECALLING CERTAIN MODEL YEAR 2011 BOUNDER CLASSIC, STORM AND TERRA CLASS A MOTOR HOMES BUILT ON FORD CHASSIS AND MANUFACTURED FROM MAY 21, 2010, THROUGH FEBRUARY 11, 2011. CERTAIN MODEL YEAR 2011 BOUNDER AND SOUTHWIND CLASS A MOTOR HOMES BUILT ON FORD CHASSIS AND MANUFACTURED FROM MAY 24, 2010 THROUGH MAY 18, 2011; AND CERTAIN MODEL YEAR 2012 BOUNDER AND SOUTHWIND CLASS A MOTOR HOMES BUILT ON FORD CHASSIS AND MANUFACTURED FROM MAY 16, 2011 THROUGH JUNE 15, 2011. A WIRE HARNESS THAT IS ROUTED UNDER THE MOTOR HOME, NEAR THE CHASSIS RAIL, CAN CONTACT A HEAT SHIELD LOCATED NEXT TO THE PASSENGER SIDE ENGINE EXHAUST MANIFOLD. THE CLOSE PROXIMITY CAN CAUSE THE HARNESS TO MELT OR BE OTHERWISE DAMAGED.
Safety risk
A DAMAGED WIRE HARNESS CAN RESULT IN AN ELECTRICAL SHORT, RESULT IN INTERMITTENT OPERATION OF ELECTRICAL SYSTEMS VEHICLE "SHUT DOWN", AND/OR LEAD TO A FIRE, AND MAY RESULT IN LOSS OF VEHICLE CONTROL, INJURY, OR DEATH.
Manufacturer remedy
DEALERS WILL INSPECT AND REROUTE THE WIRE HARNESS AWAY FROM THE HEAT SHIELD. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING JUNE 2011. OWNERS MAY CONTACT FLEETWOOD OWNER RELATIONS AT 1-800-509-3418.
FLEETWOOD IS RECALLING CERTAIN CLASS-A AND CLASS-C MOTOR HOMES EQUIPPED WITH ATWOOD 35 SERIES RANGE OVENS. A POTENTIAL EXISTS FOR A SMALL FRACTURE WITHIN THE LINE DELIVERING GAS TO THE OVEN CAVITY BURNER. SUCH A FRACTURE MAY CAUSE PROPANE GAS TO LEAK FROM THE LINE.
Safety risk
A PROPANE LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE AND/OR EXPLOSION CAUSING PROPERTY DAMAGE AND/OR PERSONAL INJURY.
Manufacturer remedy
FLEETWOOD IS WORKING WITH ATWOOD AND WILL REPLACE OR REPAIR THE STOVES FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2010. OWNERS MAY CONTACT ATWOOD AT 1-574-266-4749.
FLEETWOOD RV IS RECALLING CERTAIN MODEL YEAR 2010 ENCOUNTER AND MODEL YEAR 2011 STORM 28MS CLASS A MOTOR HOMES MANUFACTURED FROM DECEMBER 16, 2009 THROUGH JULY 1, 2010. AN EMERGENCY EGRESS WINDOW WAS NOT INSTALLED IN THE ROAD SIDE BEDROOM WALL. IN THE EVENT OF A FIRE OR OTHER EMERGENCY, PERSONS IN THE BEDROOM AREA MUST EXIT THROUGH THE DOOR SIDE BEDROOM EMERGENCY EGRESS WINDOW OR THROUGH THE FORWARD ENTRY DOOR.
Safety risk
IF THE ENTRY DOOR AND THE DOOR SIDE BEDROOM EMERGENCY EGRESS WINDOWS ARE BLOCKED, THERE IS NO WAY OUT OF THE MOTOR HOME INCREASING THE RISK OF PERSONAL INJURY.
Manufacturer remedy
DEALERS WILL REMOVE THE EXISTING ROAD SIDE WINDOW AND REPLACE IT WITH AN EMERGENCY EGRESS WINDOW. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 28, 2010. OWNERS MAY CONTACT FLEETWOOD OWNER RELATIONS AT 800-509-3418.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
Component
Complaints
Median mileage
Structure
1
—
Visibility
1
—
The 2012 model has roughly the same number of complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.