Model year record

2013 FLEETWOOD Storm

1 recall campaign on file for this model year. 7 owner complaints on file.

Recalls

Recall campaignNHTSA 12V535000

Structure

Component: Structure
Manufacturer: FLEETWOOD RV, INC.
Vehicles affected: 842
Reported to NHTSA: 2012-11-06
Owners notified: 2012-12-19

Defect description

Fleetwood RV is recalling certain model year 2010 and 2011 Encounter vehicles manufactured from November 19, 2009, through May 13, 2010; 2011-2013 Storm vehicles manufactured from May 21, 2010, through September 18, 2012; and 2012 Terra vehicles manufactured from April 26, 2011, through March 13, 2012. The entry step to the motorhome lacks sufficient support and may become damaged by repeated use.

Safety risk

The step may collapse during use potentially causing personal injury.

Manufacturer remedy

Fleetwood RV will notify owners, and dealers will inspect and, as necessary, reinforce the step structural support. The safety recall began during December 2012. Owners may contact Fleetwood RV Owner Relations at 1-800-509-3418.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

Component	Complaints	Median mileage
Equipment: recreational vehicle/trailer	2	8,347 mi
Engine	1	7,018 mi
Equipment: mechanical: accessory scissor/screw/bottle jack/lift	1	—
Structure: body	1	8,347 mi
Suspension	1	8,347 mi
Visibility: windshield	1	6,000 mi

The 2012 model has 4 times as many complaints as this one. The 2014 model has about half as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.