Known Recalls

Model year record

2020 Ford Escape Hybrid

1 recall campaign on file for this model year. 373 owner complaints on file.

Ford Escape Hybrid, 2020–2025 generation
Pictured: the 2020–2025 generation. HJUdall, CC0 · Wikimedia Commons

Recalls

Recall campaignNHTSA 25V881000

Power train: automatic transmission: control module (TCM/PCM/TECM)

Component
Power train: automatic transmission: control module (TCM/PCM/TECM)
Manufacturer
Ford Motor Company
Vehicles affected
87
Reported to NHTSA
2025-12-18
Owners notified
2026-02-12

Defect description

Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick Hybrid and 2020 Escape Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power.

Safety risk

A loss of drive power increases the risk of a crash.

Manufacturer remedy

Dealers will update the HPCM software, free of charge. Owner notification letters were mailed February 12, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S33. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning January 15, 2026. This is an expansion of Recalls 24V330 (24S33) and 25V133 (25S16).

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Structure: body82400 mi
Engine6426,000 mi
Unknown or other641,432 mi
Electrical system4021,500 mi
Power train283,500 mi
Structure: body: door1335,000 mi
Fuel/propulsion system628,799 mi
Visibility/wiper62,200 mi
Lane departure: blind spot detection5500 mi
Service brakes5—
Structure560,000 mi
Structure: body: door: hinge and attachments558,000 mi
Vehicle speed control55,000 mi
Back over prevention: rearview system braking4—
Steering4—
Air bags3—
Forward collision avoidance: warnings3—
Fuel system, gasoline319,000 mi
Back over prevention279,000 mi
Electrical system: instrument cluster/panel265,000 mi
Forward collision avoidance: adaptive cruise control2—
Forward collision avoidance: automatic emergency braking2—
Back over prevention: sensing system: camera1—
Electrical system: 12V/24V/48V battery115,000 mi
Electrical system: body control module: software1140,800 mi
Electronic stability control (ESC)15,000 mi
Engine and engine cooling138,000 mi
Exterior lighting1—
Exterior lighting: tail lights12,002 mi
Lane departure: warning1—
Latches/locks/linkages: doors: latch110,500 mi
Latches/locks/linkages: doors: latch plate133,000 mi
Power train: automatic transmission: control module (TCM/PCM/TECM)153,000 mi
Power train: automatic transmission: gear position indication (PRNDL)136,000 mi
Power train: manual transmission: column shift assembly136,000 mi
Seats111,800 mi
Service brakes, air: antilock: ABS warning light129,859 mi
Service brakes, hydraulic1—
Structure: body: roof and pillars182,000 mi
Tires1—
Visibility: sun/moon roof assembly1—
Wheels12,109 mi

The 2021 model has 2 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Other Ford Escape Hybrid model years

202520242023202220212020201320122011201020092008200720062005

All Ford Escape Hybrid recalls by year

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.