Model year record

2021 Ford Escape Hybrid

1 recall campaign on file for this model year. 184 owner complaints on file.

Recalls

Recall campaignNHTSA 22V109000

Engine and engine cooling: engine: hard parts internal/mechanical

Component: Engine and engine cooling: engine: hard parts internal/mechanical
Manufacturer: Ford Motor Company
Vehicles affected: 155
Reported to NHTSA: 2022-02-24
Owners notified: 2022-03-21

Defect description

Ford Motor Company (Ford) is recalling certain 2021 Escape Hybrid vehicles. The engine crankshaft may have been manufactured incorrectly, which can result in engine damage.

Safety risk

Engine damage can cause a vehicle stall or fire, increasing the risk of a crash or injury.

Manufacturer remedy

Dealers will inspect the crankshaft and replace the engine, as necessary, free of charge. Interim letters notifying owners of the safety risk are expected to be mailed March 2, 2022. Owner notification letters were mailed on March 21, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S10.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

Component	Complaints	Median mileage
Engine	39	—
Structure: body	29	30,000 mi
Electrical system	25	36,702 mi
Unknown or other	22	—
Power train	17	50,000 mi
Fuel/propulsion system	10	—
Vehicle speed control	7	50,000 mi
Service brakes	6	—
Hybrid propulsion system	4	50,000 mi
Seat belts	3	—
Electrical system: instrument cluster/panel	2	—
Forward collision avoidance: adaptive cruise control	2	—
Seat belts: rear/other: buckle assembly	2	80,500 mi
Structure: body: door	2	35,000 mi
Visibility	2	—
Air bags	1	—
Back over prevention: warnings	1	—
Electrical system: body control module/BCM	1	46,000 mi
Electrical system: propulsion system	1	500 mi
Electrical system: seat heater: wiring harness	1	37,600 mi
Forward collision avoidance	1	500 mi
Forward collision avoidance: warnings	1	—
Seats	1	2,000 mi
Structure	1	42,000 mi
Structure: body: bumpers: active shutters/grill	1	5,000 mi
Structure: body: door: hinge and attachments	1	71,000 mi
Structure: body: hood	1	60 mi

The 2020 model has about half as many complaints as this one. The 2022 model has about 1.5 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.