Model year record

2002 Ford Expedition

2 recall campaigns on file for this model year. 415 owner complaints on file.

Recalls

Recall campaignNHTSA 05V388000

Vehicle speed control

Component
Vehicle speed control
Manufacturer
FORD MOTOR COMPANY
Vehicles affected
4,500,000
Reported to NHTSA
2005-09-07
Owners notified
2005-09-12

Defect description

ON CERTAIN PICKUP TRUCKS AND SPORT UTILITY VEHICLES EQUIPPED WITH SPEED CONTROL, THE SPEED CONTROL DEACTIVATION SWITCH MAY OVERHEAT, SMOKE, OR BURN.

Safety risk

A FIRE AT THE SWITCH COULD OCCUR.

Manufacturer remedy

BY LETTER DATED SEPTEMBER 12, 2005, OWNERS WERE INSTRUCTED TO RETURN THEIR VEHICLES TO THEIR DEALERS TO HAVE THE SPEED CONTROL DEACTIVATION SWITCH DISCONNECTED. OWNERS WHO HAVE HAD THEIR SPEED CONTROL DEACTIVATED ARE BEING NOTIFIED THAT PARTS WILL BE AVAILABLE AND ADVISED TO MAKE AN APPOINTMENT TO RECONNECT THE SPEED CONTROL BEGINNING IN FEBRUARY 2006. OWNERS WHO DID NOT HAVE THEIR SPEED CONTROL DEACTIVATED ARE BEING NOTIFIED TO HAVE THEIR SYSTEM REMEDIED BEGINNING IN FEBRUARY 2006. OWNERS ARE URGED TO AVAIL THEMSELVES OF THE FREE DISCONNECT SERVICE AS SOON AS POSSIBLE BECAUSE OF THE SIGNIFICANT RISK OF FIRE. OWNERS MAY CONTACT FORD AT 1-800-392-3673. (NOTE: ALSO SEE RECALLS 05V017 AND 06V286)

Recall campaignNHTSA 03V094000

Structure

Component
Structure
Manufacturer
SOUTHERN COMFORT CONVERSIONS
Vehicles affected
3,674
Reported to NHTSA
2003-03-07
Owners notified
2003-03-07

Defect description

CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.

Safety risk

THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.

Manufacturer remedy

DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Engine and engine cooling50107,000 mi
Vehicle speed control4558,123 mi
Engine and engine cooling: engine3781,909 mi
Electrical system3387,080 mi
Engine27129,000 mi
Seat belts15123,000 mi
Tires: tread/belt1229,216 mi
Air bags: frontal1041,000 mi
Tires1069,000 mi
Suspension9102,000 mi
Vehicle speed control: cruise control951,000 mi
Power train868,000 mi
Power train: automatic transmission847,449 mi
Structure867,000 mi
Service brakes6117,000 mi
Unknown or other694,600 mi
Air bags531,000 mi
Fuel system, gasoline575,000 mi
Service brakes, hydraulic583,000 mi
Fuel/propulsion system4155,000 mi
Tires: sidewall421,000 mi
Vehicle speed control: accelerator pedal490,000 mi
Electrical system: ignition384,500 mi
Electrical system: wiring: front underhood377,712 mi
Electrical system: wiring: interior/under dash348,000 mi
Engine and engine cooling: engine: gasoline381,222 mi
Exterior lighting: headlights3
Fuel system, gasoline: delivery3
Latches/locks/linkages: doors: latch333,015 mi
Seat belts: front310 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip38,200 mi
Service brakes, hydraulic: foundation components: disc: caliper331,500 mi
Structure: body385,000 mi
Structure: body: roof and pillars330,891 mi
Engine and engine cooling: exhaust system274,000 mi
Exterior lighting2155,000 mi
Fuel system, gasoline: delivery: fuel pump229,000 mi
Fuel system, gasoline: storage250,000 mi
Fuel system, gasoline: storage: tank assembly2
Seat belts: front: buckle assembly265,000 mi
Service brakes, hydraulic: pedals and linkages2116,000 mi
Steering234,800 mi
Suspension: rear2
Wheels2102,000 mi
Air bags: side/window136,000 mi
Electrical system: horn1113,415 mi
Electrical system: ignition: module1
Electrical system: ignition: switch1
Electrical system: wiring1
Electrical system: wiring: fuses and circuit breakers148,000 mi
Engine and engine cooling: cooling system1
Engine and engine cooling: engine: diesel18,600 mi
Engine and engine cooling: exhaust system: manifold/header/muffler/tail pipe1102 mi
Equipment1
Equipment: electrical: radio/tape deck/CD etc.1
Equipment: mechanical: accessory scissor/screw/bottle jack/lift199,908 mi
Equipment: other: labels1
Exterior lighting: hazard flashing warning lights: switch1
Exterior lighting: tail lights: switch123,000 mi
Firerelated1146,457 mi
Fuel system, gasoline: fuel injection system147,449 mi
Fuel system, gasoline: storage: tank assembly: mounting170,328 mi
Fuel system, other148,000 mi
Fuel system, other: storage: fuel gauge system162,000 mi
Parking brake180,000 mi
Power train: automatic transmission: gear position indication (PRNDL)154,943 mi
Power train: driveline1
Seats129,300 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip: control unit/module143,000 mi
Service brakes, hydraulic: fluid1
Service brakes, hydraulic: foundation components: disc: pads131,500 mi
Service brakes, hydraulic: foundation components: disc: rotor131,500 mi
Service brakes, hydraulic: foundation components: master cylinder1183,000 mi
Steering: steering wheel/handle bar1
Steering: linkages: tie rod assembly1110,000 mi
Suspension: front: control arm: lower ball joint189,002 mi
Suspension: front: control arm: upper ball joint189,002 mi
Suspension: front: stabilizer bar1110,000 mi
Suspension: rear: springs: air suspension system166,663 mi
Tires: temporary/emergency spare tire175,000 mi
Visibility158,000 mi
Visibility: power window devices and controls148,000 mi
Visibility: windshield wiper/washer157,535 mi

The 2001 model has about half as many complaints as this one. The 2003 model has about half as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.