Model year record

2003 Ford Expedition

1 recall campaign on file for this model year. 802 owner complaints on file.

Recalls

Recall campaignNHTSA 03V094000

Structure

Component
Structure
Manufacturer
SOUTHERN COMFORT CONVERSIONS
Vehicles affected
3,674
Reported to NHTSA
2003-03-07
Owners notified
2003-03-07

Defect description

CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.

Safety risk

THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.

Manufacturer remedy

DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Electrical system86120,000 mi
Engine and engine cooling7096,000 mi
Engine45154,000 mi
Engine and engine cooling: engine4387,628 mi
Tires3330,000 mi
Air bags32111,424 mi
Unknown or other21150,000 mi
Fuel/propulsion system20129,000 mi
Visibility: rearview mirrors/devices: exterior198,000 mi
Power train: automatic transmission1833,000 mi
Service brakes, hydraulic1718,535 mi
Service brakes, hydraulic: foundation components: disc: rotor1621,000 mi
Air bags: frontal1563,323 mi
Service brakes14116,785 mi
Suspension142,000 mi
Vehicle speed control1376,491 mi
Service brakes, hydraulic: foundation components: disc: pads121 mi
Structure: body12100,000 mi
Fuel system, gasoline11107,500 mi
Power train1180,000 mi
Steering11149,000 mi
Structure1118,000 mi
Tires: tread/belt1140,000 mi
Air bags: side/window1065,000 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip1010,861 mi
Tires: sidewall97,964 mi
Exterior lighting7140,000 mi
Electrical system: wiring656,672 mi
Engine and engine cooling: engine: gasoline675,000 mi
Latches/locks/linkages665,000 mi
Power train: clutch assembly624,000 mi
Visibility: power window devices and controls635,000 mi
Latches/locks/linkages: doors: latch520,800 mi
Seats: mid/rear assembly558,000 mi
Vehicle speed control: cruise control519,926 mi
Visibility: windshield5500 mi
Engine and engine cooling: exhaust system492,000 mi
Interior lighting417,493 mi
Power train: axle assembly415,600 mi
Seat belts4100,000 mi
Seat belts: front462,000 mi
Service brakes, hydraulic: foundation components: hoses, lines/piping, and fittings458,900 mi
Wheels430,000 mi
Electrical system: ignition353,700 mi
Electrical system: wiring: fuses and circuit breakers3120,000 mi
Electronic stability control (ESC)3124,000 mi
Engine and engine cooling: cooling system320,000 mi
Equipment333,000 mi
Parking brake3
Power train: automatic transmission: control module (TCM/PCM/TECM)395,905 mi
Power train: driveline: differential unit32,450 mi
Seat belts: rear/other3
Seats390,801 mi
Service brakes, air: disc: pads327,100 mi
Structure: body: door3
Suspension: rear326,000 mi
Visibility: sun/moon roof assembly3500 mi
Air bags: frontal: sensor/control module220,000 mi
Electrical system: alternator/generator/regulator255,000 mi
Engine and engine cooling: exhaust system: manifold/header/muffler/tail pipe2
Equipment: appliance: air conditioner2
Fuel system, gasoline: delivery: fuel pump295,905 mi
Fuel system, gasoline: storage: tank assembly213,800 mi
Power train: automatic transmission: lever and linkage: column shift238,949 mi
Power train: driveline: driveshaft252,000 mi
Seat belts: front: buckle assembly2
Service brakes, air: antilock233,131 mi
Service brakes, air: disc2
Service brakes, air: disc: rotor227,100 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip: ABS warning light21,000 mi
Service brakes, hydraulic: foundation components: disc2500 mi
Steering: gear box (other than rack and pinion)230 mi
Steering: hydraulic power assist: pump233,000 mi
Steering: linkages: tie rod assembly217,493 mi
Structure: body: hatchback/liftgate218,000 mi
Vehicle speed control: accelerator pedal2
Visibility: glass, side/rear21,829 mi
Visibility: rearview mirrors/devices2500 mi
Visibility: windshield wiper/washer2
Back over prevention: warnings: external/pedestrian alert155,200 mi
Electrical system: 12V/24V/48V battery110,000 mi
Electrical system: horn1
Electrical system: ignition: coil1196,000 mi
Electrical system: ignition: switch174,776 mi
Electrical system: starter assembly147,500 mi
Electrical system: wiring: interior/under dash131,000 mi
Electronic stability control: automatic (ASC)130 mi
Engine and engine cooling: exhaust system: emission control: crankcase (PCV)1
Equipment: electrical: radio/tape deck/CD etc.1
Equipment: recreational vehicle/trailer1
Exterior lighting: headlights1100 mi
Fuel system, gasoline: delivery: hoses, lines/piping, and fittings1
Fuel system, gasoline: storage: tank assembly: filler pipe and cap124,000 mi
Fuel system, other185,017 mi
Power train: automatic transmission: gear position indication (PRNDL)110,000 mi
Power train: driveline126,000 mi
Seat belts: front: retractor155,000 mi
Seat belts: integrated child seat165,000 mi
Seats: front assembly: power adjust112,000 mi
Seats: front assembly: recliner1
Seats: front assembly: seat heater/cooler1
Service brakes, air1
Service brakes, hydraulic: antilock/traction control/electronic limited slip: control unit/module11,000 mi
Service brakes, hydraulic: foundation components120,000 mi
Service brakes, hydraulic: foundation components: disc: caliper121,550 mi
Service brakes, hydraulic: foundation components: master cylinder15,691 mi
Steering: steering wheel/handle bar1223 mi
Steering: hydraulic power assist system1
Steering: rack and pinion: rack112,000 mi
Structure: body: door: hinge and attachments142,000 mi
Structure: body: hatchback/liftgate: hinge and attachments133,000 mi
Structure: body: hatchback/liftgate: support device/strut1
Structure: frame and members192,851 mi
Suspension: front12,755 mi
Suspension: front: control arm18,500 mi
Suspension: front: springs: coil springs1120,880 mi
Tires: bead16,400 mi
Tires: pressure monitoring and regulating systems111 mi
Tires: temporary/emergency spare tire1
Tires: valve133,000 mi
Trailer hitches18,000 mi
Visibility164,000 mi
Visibility/wiper1204,000 mi
Visibility: defroster/defogger/hvac system: fan/motor143,000 mi
Wheels: lugs/nuts/bolts/studs124,300 mi
Wheels: rim1

The 2002 model has 2 times as many complaints as this one. The 2004 model has 2 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.