Model year record

2002 Ford F-350 SD

3 recall campaigns on file for this model year. 145 owner complaints on file.

Recalls

Recall campaignNHTSA 11V352000

Exterior lighting: tail lights

Component
Exterior lighting: tail lights
Manufacturer
FORD MOTOR COMPANY
Vehicles affected
26,715
Reported to NHTSA
2011-07-13
Owners notified
2011-08-15

Defect description

FORD IS RECALLING CERTAIN MODEL YEAR 2011 RANGER TRUCKS BUILT FROM JANUARY 25, 2011, THROUGH APRIL 25, 2011 AT THE TWIN CITIES ASSEMBLY PLANT, AND SERVICE PARTS DISTRIBUTED TO DEALERS FOR CERTAIN 2004 THROUGH 2011 MODEL YEAR RANGER TRUCKS, 2002 THROUGH 2005 MODEL YEAR EXCURSION VEHICLES, AND 2002 THROUGH 2007 MODEL YEAR F-250, F-350, F-450, AND F-550 TRUCKS FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THE MULTI-FUNCTION SWITCH WAS SHIPPED WITH A SUBCOMPONENT (SLIDER) THAT MAY EXPERIENCE DEFORMATION. A MULTI-FUNCTION SWITCH WITH A DEFORMED SLIDER MAY MALFUNCTION CAUSING THE TURN SIGNAL, TAIL LIGHTS, HAZARD WARNING SIGNAL FLASHERS AND/OR BRAKE LIGHTS NOT TO ACTIVATE.

Safety risk

NON-FUNCTIONING LIGHTS COULD INCREASE THE RISK OF A CRASH.

Manufacturer remedy

DEALERS WILL REPLACE THE SWITCHES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 15, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

Recall campaignNHTSA 09V399000

Vehicle speed control

Component
Vehicle speed control
Manufacturer
FORD MOTOR COMPANY
Vehicles affected
4,500,000
Reported to NHTSA
2009-10-13
Owners notified
2009-10-27

Defect description

FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCH (SCDS). THE SCDS MAY LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.

Safety risk

A VEHICLE FIRE COULD OCCUR WITH OR WITHOUT THE ENGINE RUNNING.

Manufacturer remedy

FORD WILL NOTIFY OWNERS THAT DEALERS WILL INSTALL A FUSED WIRING HARNESS IN LINE WITH THE SCDS. ON 1999-2003 WINDSTAR VEHICLES WITH A LEAKING SCDS, DEALERS WILL ALSO INSPECT THE ABS CONTROL MODULE CONNECTOR AND REPAIR AS NECESSARY. REPAIRS WILL BE COMPLETED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2009. OWNERS MAY CONTACT FORD AT 1-888-222-2751.

Recall campaignNHTSA 07V553000

Engine and engine cooling: engine: diesel

Component
Engine and engine cooling: engine: diesel
Manufacturer
FORD MOTOR COMPANY
Vehicles affected
1,176,000
Reported to NHTSA
2007-12-05
Owners notified
2007-12-29

Defect description

ON CERTAIN HEAVY DUTY TRUCKS EQUIPPED WITH 7.3L DIESEL ENGINES, THE CAMSHAFT POSITION SENSOR LOCATED ON THE ENGINE OF THE VEHICLE MAY FUNCTION INTERMITTENTLY, POSSIBLY RESULTING IN AN ENGINE STALL.

Safety risk

IN THE EVENT OF AN ENGINE STALL, A CRASH COULD RESULT WITHOUT WARNING.

Manufacturer remedy

DEALERS WILL INSPECT THE SENSOR AND REPLACE IT WITH AN IMPROVED CAMSHAFT POSITION SENSOR FREE OF CHARGE. THE RECALL BEGAN ON DECEMBER 29, 2007. OWNERS MAY CONTACT FORD AT 1-866-436-7332.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Engine and engine cooling: engine: diesel2460,000 mi
Tires1343,000 mi
Electrical system1165,000 mi
Tires: tread/belt937,000 mi
Engine and engine cooling860,000 mi
Fuel system, diesel868,000 mi
Engine and engine cooling: engine782,230 mi
Steering5114,254 mi
Tires: sidewall527,000 mi
Unknown or other560,000 mi
Vehicle speed control5134,000 mi
Engine3150,000 mi
Power train: clutch assembly338,341 mi
Seat belts383,000 mi
Electrical system: ignition224,000 mi
Exterior lighting2151,818 mi
Fuel system, diesel: storage: tank assembly239,246 mi
Power train: automatic transmission258,347 mi
Power train: clutch assembly: pedal/hand lever(motorcycle)238,341 mi
Service brakes, hydraulic: foundation components: disc: rotor216,500 mi
Structure: body241,500 mi
Suspension2250,000 mi
Air bags1140,000 mi
Electrical system: 12V/24V/48V battery1
Electrical system: wiring180,000 mi
Electrical system: wiring: front underhood173,000 mi
Engine and engine cooling: engine: gasoline198,000 mi
Engine and engine cooling: exhaust system: manifold/header/muffler/tail pipe178,000 mi
Equipment1
Exterior lighting: headlights112,072 mi
Fuel system, other: delivery135,000 mi
Power train: axle hubs11 mi
Power train: driveline: universal joint1112,746 mi
Service brakes, hydraulic164,000 mi
Service brakes, hydraulic: foundation components: disc1
Service brakes, hydraulic: foundation components: disc: pads158,347 mi
Steering: hydraulic power assist system1230 mi
Steering: hydraulic power assist: hose, piping, and connections160,400 mi
Structure158,347 mi
Suspension: front190,000 mi
Suspension: front: hub1410,000 mi
Wheels1114,254 mi

The 2001 model has about half as many complaints as this one. The 2003 model has roughly the same number of complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.