Ford Motor Company (Ford) is recalling certain 120V Convenience charge cords that were supplied with and sold for use with 2013-2015 Ford C-Max Energi and Fusion Energi vehicles and 2012-2015 Ford Focus Electric vehicles. Cords with part numbers FM58-10B706-AA, FM58-10B706-AB, FM58-10B706-AC, FM58-10B706-AD, FM58-10B706-AE and FM58-10B706-AF were manufactured without thermistors, and during vehicle charging, increased resistance in the house's outlet or wiring can cause the cord to overheat and melt.
Safety risk
An overheated cord can increase the risk of a fire.
Manufacturer remedy
Ford will notify owners, and dealers will replace the current cord with a new 120V convenience cord with a thermistor, free of charge. The recall began January 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S24.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
Component
Complaints
Median mileage
Power train
29
107,000 mi
Electrical system
20
24,200 mi
Steering
19
90,000 mi
Engine
11
24,200 mi
Seat belts
11
78,000 mi
Service brakes
11
35,000 mi
Structure: body
11
50,060 mi
Air bags
10
4,000 mi
Unknown or other
10
50,221 mi
Fuel/propulsion system
7
21,448 mi
Vehicle speed control
6
28,000 mi
Electronic stability control (ESC)
5
76,000 mi
Exterior lighting
5
3,000 mi
Wheels
3
77,807 mi
Fuel system, gasoline
2
1,000 mi
Latches/locks/linkages: doors: latch
2
54,083 mi
Seats
2
4,000 mi
Visibility/wiper
2
34,000 mi
Lane departure: assist
1
—
Lane departure: warning
1
—
Latches/locks/linkages
1
—
Power train: automatic transmission
1
180,000 mi
Power train: automatic transmission: lever and linkage: floor shift
1
75,000 mi
Structure: body: door
1
42,000 mi
Suspension
1
92,000 mi
Tires
1
6,000 mi
Traction control system
1
112,000 mi
The 2012 model has about 1.5 times as many complaints as this one. The 2014 model has 2 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.
Open investigations
An investigation is not a recall. It indicates that NHTSA is currently evaluating an alleged defect but has not reached a final determination.
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.