Model year record

2013 Ford Fusion Hybrid

1 recall campaign on file for this model year. 183 owner complaints on file.

Recalls

Recall campaignNHTSA 18V592000

Equipment: electrical

Component
Equipment: electrical
Manufacturer
Ford Motor Company
Vehicles affected
49,197
Reported to NHTSA
2018-09-10
Owners notified
2019-01-18

Defect description

Ford Motor Company (Ford) is recalling certain 120V Convenience charge cords that were supplied with and sold for use with 2013-2015 Ford C-Max Energi and Fusion Energi vehicles and 2012-2015 Ford Focus Electric vehicles. Cords with part numbers FM58-10B706-AA, FM58-10B706-AB, FM58-10B706-AC, FM58-10B706-AD, FM58-10B706-AE and FM58-10B706-AF were manufactured without thermistors, and during vehicle charging, increased resistance in the house's outlet or wiring can cause the cord to overheat and melt.

Safety risk

An overheated cord can increase the risk of a fire.

Manufacturer remedy

Ford will notify owners, and dealers will replace the current cord with a new 120V convenience cord with a thermistor, free of charge. The recall began January 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S24.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Power train30111,000 mi
Electrical system2224,200 mi
Steering2090,000 mi
Engine1124,200 mi
Seat belts1178,000 mi
Service brakes1135,000 mi
Structure: body1150,060 mi
Unknown or other1150,221 mi
Air bags104,000 mi
Fuel/propulsion system721,448 mi
Vehicle speed control628,000 mi
Electronic stability control (ESC)576,000 mi
Exterior lighting53,000 mi
Fuel system, gasoline31,000 mi
Wheels377,807 mi
Lane departure: assist2
Lane departure: warning2
Latches/locks/linkages: doors: latch254,083 mi
Seats24,000 mi
Visibility/wiper234,000 mi
Latches/locks/linkages1
Power train: automatic transmission1180,000 mi
Power train: automatic transmission: lever and linkage: floor shift175,000 mi
Structure: body: door142,000 mi
Suspension192,000 mi
Tires16,000 mi
Traction control system1112,000 mi

The 2012 model has about 1.5 times as many complaints as this one. The 2014 model has 2 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Open investigations

An investigation is not a recall. It indicates that NHTSA is currently evaluating an alleged defect but has not reached a final determination.

EA21002Desiccated Air Bag Inflator Rupture

Air bags: frontal: driver side: inflator module

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.