Ford Motor Company (Ford) is recalling certain 120V Convenience charge cords that were supplied with and sold for use with 2013-2015 Ford C-Max Energi and Fusion Energi vehicles and 2012-2015 Ford Focus Electric vehicles. Cords with part numbers FM58-10B706-AA, FM58-10B706-AB, FM58-10B706-AC, FM58-10B706-AD, FM58-10B706-AE and FM58-10B706-AF were manufactured without thermistors, and during vehicle charging, increased resistance in the house's outlet or wiring can cause the cord to overheat and melt.
Safety risk
An overheated cord can increase the risk of a fire.
Manufacturer remedy
Ford will notify owners, and dealers will replace the current cord with a new 120V convenience cord with a thermistor, free of charge. The recall began January 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S24.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
Component
Complaints
Median mileage
Steering
14
50,000 mi
Power train
12
90,000 mi
Service brakes
11
12,000 mi
Electrical system
10
15,000 mi
Engine
7
6,175 mi
Unknown or other
5
35,678 mi
Seat belts
4
2,900 mi
Structure: body
4
37,474 mi
Air bags
3
2,900 mi
Fuel/propulsion system
3
15,000 mi
Visibility/wiper
3
100 mi
Electronic stability control (ESC)
2
4,276 mi
Latches/locks/linkages
2
—
Wheels
2
860 mi
Back over prevention
1
—
Engine and engine cooling
1
129,000 mi
Equipment
1
—
Exterior lighting
1
—
Suspension
1
—
Vehicle speed control
1
111,000 mi
Vehicle speed control: accelerator pedal
1
112,550 mi
The 2013 model has about half as many complaints as this one. The 2015 model has about 1.5 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.
Open investigations
An investigation is not a recall. It indicates that NHTSA is currently evaluating an alleged defect but has not reached a final determination.
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.
