Known Recalls

Model year record

2012 Ford Fusion

5 recall campaigns on file for this model year. 3,197 owner complaints on file.

Recalls

Recall campaignNHTSA 21V158000

Air bags: frontal: driver side: inflator module

Component
Air bags: frontal: driver side: inflator module
Manufacturer
Ford Motor Company
Vehicles affected
2,602,668
Reported to NHTSA
2021-03-10
Owners notified
2021-04-09

Defect description

Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Safety risk

An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Manufacturer remedy

Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.

Recall campaignNHTSA 21V081000

Air bags: frontal: passenger side: inflator module

Component
Air bags: frontal: passenger side: inflator module
Manufacturer
Ford Motor Company
Vehicles affected
1,067
Reported to NHTSA
2021-02-16
Owners notified
2021-03-17

Defect description

Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Safety risk

In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Manufacturer remedy

Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.

Recall campaignNHTSA 19V001000

Air bags: frontal: passenger side: inflator module

Component
Air bags: frontal: passenger side: inflator module
Manufacturer
Ford Motor Company
Vehicles affected
782,384
Reported to NHTSA
2019-01-07
Owners notified
2019-02-13

Defect description

Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Safety risk

An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Manufacturer remedy

Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.

Recall campaignNHTSA 17V024000

Air bags: frontal: passenger side: inflator module

Component
Air bags: frontal: passenger side: inflator module
Manufacturer
Ford Motor Company
Vehicles affected
654,695
Reported to NHTSA
2017-01-10
Owners notified
2018-02-14

Defect description

Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Safety risk

An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Manufacturer remedy

Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.

Recall campaignNHTSA 15V340000

Steering: electric power assist system

Component
Steering: electric power assist system
Manufacturer
Ford Motor Company
Vehicles affected
393,623
Reported to NHTSA
2015-06-02
Owners notified
2015-07-21

Defect description

Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.

Safety risk

If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.

Manufacturer remedy

Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Steering1,53583,300 mi
Air bags40660,000 mi
Electrical system16961,000 mi
Power train16051,700 mi
Unknown or other12170,000 mi
Engine11552,777 mi
Service brakes10874,000 mi
Vehicle speed control8540,440 mi
Electronic stability control (ESC)8289,900 mi
Structure: body7667,500 mi
Fuel/propulsion system6047,000 mi
Suspension3489,700 mi
Wheels23100,000 mi
Exterior lighting2046,000 mi
Structure: body: door1955,000 mi
Steering: electric power assist system16108,000 mi
Latches/locks/linkages: doors: latch1552,000 mi
Steering: rack and pinion11115,250 mi
Seats1055,000 mi
Latches/locks/linkages969,545 mi
Seat belts817,500 mi
Service brakes, hydraulic8149,000 mi
Tires718,000 mi
Wheels: lugs/nuts/bolts/studs740,000 mi
Steering: hydraulic power assist: power steering fluid6116,000 mi
Traction control system671,980 mi
Visibility/wiper663,000 mi
Engine and engine cooling530,000 mi
Fuel system, gasoline552,000 mi
Structure: body: door: handle: interior431,000 mi
Equipment adaptive/mobility37,931 mi
Fuel system, gasoline: storage: evaporative emissions: canister3165,461 mi
Steering: steering control module3130,000 mi
Tires: pressure monitoring and regulating systems3—
Electrical system: instrument cluster/panel289,544 mi
Equipment: appliance: air conditioner210,000 mi
Forward collision avoidance: automatic emergency braking2—
Lane departure: assist2—
Lane departure: warning2—
Service brakes, air: antilock: control unit/module295,000 mi
Steering: gear box (other than rack and pinion)284,529 mi
Structure21,500 mi
Suspension: front: control arm283,000 mi
Suspension: front: control arm: lower arm284,529 mi
Suspension: front: stabilizer bar284,529 mi
Air bags: frontal1—
Air bags: frontal: passenger side: inflator module1—
Electrical system: ignition181,000 mi
Electrical system: ignition: anti-theft: control module157,000 mi
Equipment118,000 mi
Exterior lighting: headlights11,500 mi
Forward collision avoidance: warnings1121,258 mi
Latches/locks/linkages: trunk lid: lock1114,458 mi
Parking brake150,000 mi
Power train: automatic transmission1600 mi
Power train: automatic transmission: control module (TCM/PCM/TECM)194,015 mi
Seats: front assembly: head restraint1—
Service brakes, hydraulic: foundation components: master cylinder1137,221 mi
Steering: column1—
Steering: hydraulic power assist system1122,000 mi
Steering: rack and pinion: rack195,000 mi
Steering: steering wheel /handle bar: yaw/angle sensor1108,000 mi
Tires: sidewall1—
Tires: tread/belt1—
Tires: valve114,500 mi
Tether, lower anchor (on car seat or vehicle)1—
Vehicle speed control: accelerator pedal1120,000 mi
Visibility16,500 mi
Visibility: defroster/defogger/hvac system1156,000 mi
Visibility: power window devices and controls135,100 mi
Visibility: rearview mirrors/devices130,000 mi
Visibility: windshield140,000 mi

The 2011 model has roughly the same number of complaints as this one. The 2013 model has about 1.5 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Open investigations

An investigation is not a recall. It indicates that NHTSA is currently evaluating an alleged defect but has not reached a final determination.

EA21002Desiccated Air Bag Inflator Rupture

Air bags: frontal: driver side: inflator module

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.