Model year record

2020 Ford Fusion

3 recall campaigns on file for this model year. 404 owner complaints on file.

Recalls

Recall campaignNHTSA 25V685000

Equipment: electrical: engine block heater

Component
Equipment: electrical: engine block heater
Manufacturer
Ford Motor Company
Vehicles affected
59,006
Reported to NHTSA
2025-10-10

Defect description

Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.

Safety risk

An electrical short circuit can increase the risk of a fire.

Manufacturer remedy

Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.

Recall campaignNHTSA 25V442000

Back over prevention: software

Component
Back over prevention: software
Manufacturer
Ford Motor Company
Vehicles affected
200,237
Reported to NHTSA
2025-06-27
Owners notified
2025-09-04

Defect description

Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

Safety risk

A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.

Manufacturer remedy

Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.

Recall campaignNHTSA 23V440000

Electrical system: propulsion system: traction battery: management system/energy control module (BMS/BECM)

Component
Electrical system: propulsion system: traction battery: management system/energy control module (BMS/BECM)
Manufacturer
Ford Motor Company
Vehicles affected
14,452
Reported to NHTSA
2023-06-23
Owners notified
2025-05-15

Defect description

Ford Motor Company (Ford) is recalling certain 2019-2020 Fusion PHEV vehicles. The battery energy control module (BECM) may become damaged due to excessive voltage and current flow.

Safety risk

A damaged BECM can result in a loss of drive power or fire, increasing the risk of a crash.

Manufacturer remedy

Owners are advised not to charge their vehicles until the remedy is completed. Dealers will replace the battery and update the BECM software for free, or Ford will repurchase the vehicle. If your vehicle is currently operating normally, Ford has authorized dealers to replace the fuse block and a software update as an interim repair before the availability of remedy parts for the final repair. This repair will be free of charge (parts and labor). As an alternative remedy, Ford is offering a vehicle refund. Please see Ford's owner notification letter or contact Ford for full details. Owner notification letters were mailed May 15, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S33.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Power train9675,002 mi
Engine8084,994 mi
Electrical system533,300 mi
Unknown or other3723,000 mi
Fuel/propulsion system21
Steering1981,000 mi
Service brakes1438,750 mi
Engine and engine cooling10111,000 mi
Suspension10
Forward collision avoidance: warnings9
Vehicle speed control7
Structure: body64,051 mi
Air bags567,343 mi
Forward collision avoidance: adaptive cruise control5
Wheels528,000 mi
Lane departure: assist3
Lane departure: blind spot detection2
Power train: clutch assembly: bell housing2103,000 mi
Seat belts2
Steering: rack and pinion287,361 mi
Traction control system281,000 mi
Visibility: sun/moon roof assembly280,000 mi
Back over prevention1
Back over prevention: rearview system braking1
Back over prevention: sensing system: camera1
Back over prevention: warnings1
Electrical system: wiring130,000 mi
Exterior lighting153,000 mi
Forward collision avoidance: automatic emergency braking1
Fuel system, gasoline1102,495 mi
Latches/locks/linkages1103,000 mi
Power train: automatic transmission: internal: bearings/bushings193,200 mi
Power train: automatic transmission: torque converter163,000 mi
Steering: steering control module166,620 mi

The 2019 model has about half as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.