Ford Motor Company (Ford) is recalling certain model year 2009-2012 Ford Flex, 2008 and 2010-2012 Ford Taurus, 2008-2009 Ford Taurus X, 2008 Mercury Sable, 2009 and 2011 Lincoln MKS vehicles. The driver frontal air bag may improperly inflate during second-stage deployment in the event of a high speed crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Safety risk
An improperly inflated air bag increases the risk of injury in the event of a crash.
Manufacturer remedy
Ford will notify owners, and dealers will inspect and replace the driver's frontal air bag module, as necessary, free of charge. The recall is expected to begin on June 13, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C06.
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
Safety risk
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Manufacturer remedy
Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Ford Motor Company (Ford) is recalling certain model year 2010-2013 Ford Taurus vehicles manufactured December 1, 2009, to July 31, 2010, and 2011-2013 Lincoln MKS vehicles manufactured June 1, 2011, to October 31, 2011. In the affected vehicles, the interior door handle return spring may unseat, resulting in interior door handle that does not return to the fully stowed position after actuation.
Safety risk
If the interior door handle return spring is unseated, the door may unlatch in the event of a side impact crash, increasing the risk of personal injury.
Manufacturer remedy
Ford will notify owners, and dealers will inspect all four of the interior door handles and either repair or replace them, free of charge. The recall began March 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S02.
Ford Motor Company (Ford) is recalling certain model year 2010-2014 Taurus vehicles manufactured November 24, 2008, through February 28, 2014, originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. When used in areas that use road salt, the license plate lamp assembly may experience an electro-chemical reaction and corrosion as a result of water intrusion.
Safety risk
This corrosion may result in a short circuit, increasing the risk of a fire.
Manufacturer remedy
Ford will notify owners, and dealers will replace the license plate lamp assemblies, free of charge. The recall began on July 26, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S08. Note: Under program 14R01, Ford will notify owners in non-corrosion states, and, at the customer's request, dealers will replace the license plate lamp assembly.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
Component
Complaints
Median mileage
Electrical system
51
46,700 mi
Engine
43
80,900 mi
Steering
27
101,400 mi
Unknown or other
17
38,363 mi
Power train
16
47,000 mi
Vehicle speed control
13
13,756 mi
Exterior lighting
12
25,000 mi
Service brakes
12
73,000 mi
Engine and engine cooling
9
20,120 mi
Air bags
8
65,000 mi
Structure: body
8
66,000 mi
Suspension
8
102,000 mi
Seats
7
46,700 mi
Wheels
5
26,476 mi
Electronic stability control (ESC)
4
70,652 mi
Structure
3
35,703 mi
Electrical system: ignition: anti-theft: control module
2
160,000 mi
Fuel/propulsion system
2
61,000 mi
Power train: automatic transmission
2
500 mi
Seat belts
2
—
Tires
2
700 mi
Tires: tread/belt
2
—
Visibility: sun/moon roof assembly
2
70,000 mi
Back over prevention: camera system
1
60,000 mi
Back over prevention: sensing system: camera
1
—
Electrical system: ignition
1
11,000 mi
Engine and engine cooling: engine
1
11,000 mi
Exterior lighting: headlights
1
—
Exterior lighting: tail lights
1
122,064 mi
Fuel system, gasoline
1
61,000 mi
Fuel system, gasoline: storage: tank assembly: filler pipe and cap
1
106,000 mi
Power train: driveline
1
5,800 mi
Service brakes, hydraulic
1
4,000 mi
Structure: body: door
1
89,000 mi
Vehicle speed control: accelerator pedal
1
64,000 mi
Vehicle speed control: throttle
1
64,000 mi
Visibility
1
8,000 mi
Visibility/wiper
1
84,000 mi
The 2010 model has roughly the same number of complaints as this one. The 2012 model has 3 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.