Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
Safety risk
The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.
Manufacturer remedy
Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.
Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
Safety risk
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Manufacturer remedy
Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles equipped with 3.5L GTDI Ecoboost engines and 2013-2015 Ford Taurus Police Interceptor vehicles. A component within the fuel pump electric module (PEM) may overheat causing a loss of electrical power to the fuel pump.
Safety risk
A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash.
Manufacturer remedy
Ford will notify owners, and dealers will inspect the fuel PEM part number and replace the fuel PEM, as necessary, free of charge. The recall began on December 1, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S31.
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Safety risk
If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Manufacturer remedy
Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Ford Motor Company (Ford) is recalling certain model year 2010-2014 Taurus vehicles manufactured November 24, 2008, through February 28, 2014, originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. When used in areas that use road salt, the license plate lamp assembly may experience an electro-chemical reaction and corrosion as a result of water intrusion.
Safety risk
This corrosion may result in a short circuit, increasing the risk of a fire.
Manufacturer remedy
Ford will notify owners, and dealers will replace the license plate lamp assemblies, free of charge. The recall began on July 26, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S08. Note: Under program 14R01, Ford will notify owners in non-corrosion states, and, at the customer's request, dealers will replace the license plate lamp assembly.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
Component
Complaints
Median mileage
Steering
65
77,000 mi
Fuel/propulsion system
58
82,000 mi
Electrical system
29
90,000 mi
Unknown or other
25
35,700 mi
Engine
17
79,000 mi
Exterior lighting
12
45,000 mi
Service brakes
12
12,266 mi
Power train
11
79,109 mi
Fuel system, gasoline
10
99,000 mi
Fuel system, gasoline: delivery: fuel pump
8
96,000 mi
Vehicle speed control
8
61,000 mi
Engine and engine cooling
7
85,000 mi
Suspension
7
50,000 mi
Air bags
5
40,000 mi
Back over prevention
5
110,000 mi
Wheels
5
90,000 mi
Structure: body
4
9,200 mi
Back over prevention: sensing system: camera
3
69,574 mi
Electronic stability control (ESC)
3
65,530 mi
Visibility
3
24,000 mi
Back over prevention: warnings
2
—
Latches/locks/linkages
2
84,131 mi
Seat belts
2
50,000 mi
Visibility/wiper
2
25,000 mi
Electrical system: instrument cluster/panel
1
24,000 mi
Electrical system: wiring: fuses and circuit breakers
1
9 mi
Exterior lighting: headlights
1
87,999 mi
Fuel system, diesel: delivery: fuel pump
1
—
Lane departure: blind spot detection
1
125,000 mi
Power train: axle assembly
1
120,000 mi
Seats
1
23,000 mi
Service brakes, hydraulic
1
14,000 mi
Steering: rack and pinion
1
73,000 mi
Suspension: front: wheel bearing
1
27,500 mi
Tires
1
103,562 mi
Tires: pressure monitoring and regulating systems
1
—
Vehicle speed control: accelerator pedal
1
9,000 mi
Visibility: windshield
1
6,600 mi
The 2013 model has about a third as many complaints as this one. The 2015 model has about half as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.